https://www.vocera.com/podcast/Trust-as-the-Foundation-for-Safety-and-Well-Being Skip to main content
  • Careers
  • 1.888.986.2372
  • United States
    • United States
    • United Kingdom
    • Australia
    • New Zealand
    • Middle East
    • Canada
  • search
  • Customer Support
Logo Vocera
Menu
MenuMenuMenu
1.888.986.2372 Close Menu
  • About Vocera
    • Careers
    • Our Mission
    • Newsroom
    • COVID-19
    • Year Of The Nurse
    • Virtual Events
  • Products
    • V5000 Smartbadge
      V5000
      Smartbadge
    • B3000N Badge
      B3000N
      Badge
    • Vocera Products
      Compare
      Vocera Products
    • Vocera Accessories
      Vocera
      Accessories
    • Vocera Platform
      Vocera
      Platform
    Vocera Enterprise Platform
    • Engage Intelligent Workflow
    • Analytics
    Compare Communication Devices
    • Minibadge
    • Smartbadge
    • Badge
    • Smartphones
    Mobile Applications
    • Vocera Edge
    • Vina
    • Collaboration Suite
    Patient and Family Engagement
    • Ease Application
    • Rounds
    • Care Calls
  • Solutions
    • Family Communication
    • Staff Safety
    • Secure Text Messaging
    • Alarm Management
    • Integrations
    • Pager Replacement
    • COVID-19
  • Services
    • Customer Technical Support
    • Access Technical Support Portal (customers with active support contracts).

    • Professional Services
    • Experts to help with workflow enhancements and solution deployment.

    • Vocera University
    • Accelerate proficiency and performance with our customized courseware.

    • Accessories and E-Store
    • The place to order batteries. hargers, to specially-designed lanyards, clips, and headset and more.

  • Industries
    • Healthcare
    • Veterans' Affairs Healthcare
    • Department of Defense Healthcare
    • Long-Term Care
    • Hospitality
    • Retail
    • Veterinary Care
    • Education
    • Energy
  • Resources
    • Brochures
    • Case Studies
    • Data Sheets
    • Guides
    • Technical Documentation
    • Solution Briefs
    • Videos
    • Webinars
    • White Papers
    • Blog
    • Podcast
  • contact us
  • support portal
  • contact us
  • United States
    • United States
    • United Kingdom
    • Australia
    • New Zealand
  • search
Vocera Logo

525 Race Street San Jose, CA 95126 United States (888)-9VOCERA

  • Home
  • Caring Greatly Podcast
  • Episode 67 – Trust as the Foundation for Safety and Well-being – Mike Woodruff, MD
  • Episode 67 – Trust as the Foundation for Safety and Well-being – Mike Woodruff, MD

    Mike Woodruff, MD

    Mike Woodruff, MD, is chief patient experience officer at Intermountain Healthcare. Intermountain’s Office of Patient Experience combines safety, quality, and experience of care under a single governance umbrella, recognizing that they are deeply interconnected. Dr. Woodruff and his team take a holistic approach to caring for patients, families, and healthcare workers. He is an emergency physician who is driven to alleviate suffering. He believes that listening is the most powerful diagnostic tool available to clinicians.

    In this episode, Dr. Woodruff and I talk about the central role that trust plays in supporting team member safety and well-being. While trust is not an unusual concept in leadership, Dr. Woodruff takes an expansive view, connecting it to every process that an individual interacts with within a system. He believes that any process that isn’t explicitly designed to build trust – by showing respect and integrity – has the potential to erode trust, and that those small, daily interactions carry more collective weight than a single, positive, in-person encounter. He and his team use two questions to filter the trust factor on organizational processes: Does it support the mission? And, is it kind?

    Links related to Dr. Woodruff's podcast:

    • Edward Deming's red bead experiment
    • Research paper, Human-Centered Leadership Mastery Model

     

    PLAY 26:07 minutes

     

    The views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Vocera, now part of Stryker.

    Caring greatly

    Most Recent Episodes

    • Episode 68 - Rosanne Raso

    • Episode 67 - Mike Woodruff, MD

    • Episode 66 - Heather Farley, MD, and Tina Shah, MD

    • Episode 65 - Rose O. Sherman, Ed.D, RN, NEA-BC, FAAN

    • Episode 64 - Chris DeRienzo, MD, MPP

    Additional Thought Leader Content

    Access Now
    Access Now
    Access Now
    Stay Connected
    3030 Orchard Parkway
    San Jose Ca, 95134
    United States

    (888)-986-2372

    ABOUT US
    • Home
    • Year Of The Nurse
    • Empower Heroes
    • Customer Advocacy
    • Careers
    • Locations
    • Patient Privacy
    • Partners
    • Social and Environmental Responsibility
    • Supply Chain Transparency
    • Ethics Hotline
    Careers
    • Careers
    News & Events
    • Press Releases
    • News and Research
    • Events
    • Virtual Events
    • Gartner Reports
    Resource Center
    • Blog
    • Case Studies
    • Data Sheets
    • Guides
    • Podcast
    • Solution Briefs
    • Videos
    • Webinars
    • White Papers
    PRESS RELEASES
    BLOGS
    PODCAST
     
    © Copyright 2022 Vocera Communications. All Rights Reserved.
    Privacy - Legal - Site Map