Thomas Howell, MD, MS, is assistant medical director of patient experience and chair of the Community Division of Obstetrics and Gynecology, at the Mayo Clinic. In addition to his leadership roles, Dr. Howell is a practicing OB/GYN with an active patient roster.
In this episode, Dr. Howell and I talk about how he and his fellow clinicians shifted rapidly to virtual care when COVID-19 struck. We look at the importance of a whole-team based approach during any transition, as well as the way that Dr. Howell and others are re-examining care processes in the wake of the COVID-19 disruption. Finally, we look at the role of culture and mission in driving meaningful, sustainable innovation.
Links Related to Dr. Howell’s Podcast