Resources

Case Studies

Lehigh Valley Health Network - Improving Family and Patient Health Communication

With a focus on innovation, connected care, and improving the healthcare experience, the perioperative leadership team at Lehigh Valley Health Network (LVHN) wanted a...

Case Studies

Niagara Health - Unifying Communications Across the Enterprise

Challenges Niagara Health needed a solution to help unify clinical communications across the enterprise. “We were using pagers, VoIP phones, and other disparate...

Case Studies

Saratoga Hospital Reduces Risk of Infection for Patients and Staff During COVID-19 and Beyond

By mid-April 2020, Saratoga County in New York had documented nearly 300 cases of COVID-19. Saratoga Hospital, the county’s only acute-care facility, needed to prepare...

Case Studies

Royal National Orthopaedic Hospital Decommissions Bleeps, Unifies Clinical Communication Amidst Pandemic

The Royal National Orthopaedic Hospital (RNOH) opened its new, state-of-the-art Stanmore Building. Its older facility was no longer suitable for the high-quality care and...

Case Studies

Parkview Health System Improves Clinical Communication and HCAHPS Scores

Parkview Health System (Parkview), a 350-bed non-profit hospital in Pueblo, Colorado, wanted to improve inefficient and inconsistent clinical communication methods.

Case Studies

Sioux Lookout Meno Ya Win Health Centre - Boosting Staff Safety

When the province of Ontario’s Ministry of Health and Ministry of Labour collaborated on a Workplace Violence Prevention strategy, they provided healthcare organizations with guidance to implement a solution to help safeguard staff.

Case Studies

Health First - Comforting Patients and Loved Ones

When a person undergoes surgery, it can be stressful not only for the patient, but for their family and friends too. Patients' loved ones want information from the operating room as soon as possible to know everything is okay. Waiting and wondering can be difficult.