Stillwater Medical Center Improves Workflow and Patient Experience With Integration of Electronic Health Record and Vocera(R) Communication System

Wednesday, July 8, 2015

SAN JOSE, Calif., July 8, 2015 (GLOBE NEWSWIRE) -- Vocera Communications, Inc. (NYSE:VCRA), a mobile healthcare communications company, today announced that Stillwater Medical Center improved care team collaboration and patient experience by integrating the Vocera® Communication System with the hospital's computerized physician order entry (CPOE) system. This strategic solution enables most orders from the CPOE to be sent directly to staff wearing a Vocera Badge or other Vocera-supported client devices, streamlining workflow, improving response times, and reducing errors by eliminating handwritten orders.

"Communication is critical in care team coordination. With the integration of Vocera and our EHR, the right information is delivered instantly to the right person, ensuring the right treatment is delivered at the right time," said Liz Michael, vice president of patient care services and chief nursing officer at Stillwater Medical Center, a regional healthcare center that provides services throughout north central Oklahoma.

The previous workflow required a physician to write an order that was then placed into the electronic health record (EHR) by a secretary and subsequently sent to a designated printer in a specific department or area of the hospital. This process proved inefficient because the physical distance of the printer made it difficult for care team members to quickly obtain and fulfill order requests. Other challenges such as system failures and outages also led to delays in order delivery. The integration of the Vocera System with the EHR solved these communication breakdowns and improved patient care.

Stillwater Medical Center also integrated its nurse call system with the Vocera System, enabling patient requests to be sent directly to the right member of the care team on their Vocera Badge, a hands-free voice controlled wearable device. One month after implementation, the medical center improved its Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey scores for staff responsiveness from 74 percent to 82.4 percent, and pain management satisfaction scores rose from 66 percent to 81.3 percent.

"Stillwater Medical Center is a strong example of how innovative communication technology improves operational efficiencies and reduces errors, ultimately improving patient experience and outcomes," said Brent Lang, president and CEO of Vocera. "Because of this integration, staff no longer need to chase down orders, and can spend their valuable time delivering more direct care at the patient bedside."

About Stillwater Medical Center

Stillwater Medical Center is a regional healthcare center that provides a full, coordinated range of services throughout north central Oklahoma. The 117-bed acute care general hospital promotes an environment of creative solutions that advance clinical excellence, which is distinguished by its quality, service and patient satisfaction. For more information, visit

About Vocera

Vocera Communications, Inc. (NYSE:VCRA) is a mobile healthcare communications company that provides enterprise-class solutions. Widely recognized for developing smarter ways to communicate, Vocera helps care teams collaborate more efficiently by delivering the right information, to the right person, on the right device, at the right time, anywhere. Vocera solutions are installed in more than 1,200 organizations worldwide, improving quality, efficiency, safety and outcomes. Via the company's research collaborative, the Experience Innovation Network, Vocera also drives thought leadership for the healthcare industry and new standards in care delivery to elevate patient, family, nurse and physician experiences. Vocera is headquartered in San Jose, California, with offices in San Francisco, Tennessee, Canada, India, United Arab Emirates, and the United Kingdom. For more information, visit and @VoceraComm on Twitter.

The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

CONTACT: Amanda Breeding
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