Santa Clara Valley Medical Center to Receive Membership Grant to Join Vocera's Experience Innovation Network

Wednesday, January 28, 2015

SAN JOSE, Calif., Jan. 28, 2015 (GLOBE NEWSWIRE) -- Vocera Communications, Inc. (NYSE:VCRA), the leading provider of integrated, intelligent communication solutions for mission-critical mobile environments, today announced that Santa Clara Valley Medical Center has been selected to receive a Safety Net Grant to join the Experience Innovation Network, Vocera's research collaborative focused on the discovery and adoption of innovations that restore the human connection in healthcare. The grant, which provides a two-year membership to the international Network, was sponsored by an anonymous third party and designated to one safety net hospital providing care to low-income, uninsured and/or vulnerable populations.

"Safety net organizations can be stressful environments for healthcare providers due to limited resources and socioeconomic challenges," said Bridget Duffy, chief medical officer of Vocera and co-founder of the Experience Innovation Network. "Through this grant, it is our hope to become a model for the nation by easing the burden of at least one safety net hospital, its staff, and physicians, by providing access to big ideas, innovative tools and proven solutions that improve the human experience in healthcare."

As a member, Santa Clara Valley Medical Center and its respective staff will gain access to an international community of chief experience officers, physician leaders, and other executive thought leaders who are on a mission to put science behind the human experience and set the next standards in care delivery. The selected organization will also have access to exclusive live and online learning forums, diagnostic tools for mapping gaps in communication, peer networking opportunities, and advisory support to design Always Events®. In contrast to well known "never events," Always Events are aspects of the patient and family healthcare experience that should always occur. In 2014, The Institute for Healthcare Improvement (IHI) recognized the practice of recording discharge instructions as an Always Event, a communication solution designed in partnership with an Experience Innovation Network member and Vocera.

The Experience Innovation Network seeks out technologies and solutions to meet the Quadruple Aim of improving population health, elevating patient-centered care, and reducing costs while restoring joy back to the practice of medicine.

For more information about the Experience Innovation Network, call 415.364.6100 or email

About Santa Clara Valley Medical Center

Santa Clara Valley Medical Center (VMC) is a 574-bed acute-care teaching hospital affiliated with Stanford Medical School and Stanford Hospital and research institution dedicated to the health of the whole community. While VMC is a public hospital, its state-of-the-art facilities also attract privately insured citizens. As the Safety Net hospital and busiest health facility in the region, VMC cares for more than 25,000 hospitalized patients and provides over 800,000 outpatient and emergency visits annually in all, providing health services to 1 in 4 residents of Santa Clara County. Widely regarded as one of the finest public hospitals in the nation, VMC is the only medical center in the county with a 100% open door policy that guarantees everyone access to care, regardless of ability to pay. Its mission to care for anyone, regardless of ability to pay, has stood for 135 years.

About Vocera:

Vocera empowers teams through real-time, intelligent communication in healthcare, hospitality, energy and other mission-critical mobile environments. Widely recognized for developing smarter ways to instantly communicate and collaborate, Vocera offers a comprehensive portfolio of solutions that improve efficiency throughout organizations. The Vocera Communication System is installed in more than 1,200 organizations worldwide. The Vocera portfolio improves workflow, quality, safety and outcomes while elevating the customer and patient experience. In addition to providing innovative technology, Vocera drives thought leadership and new standards to improve patient experience via its research collaborative, the Experience Innovation Network. Vocera is headquartered in San Jose, Calif., with offices in San Francisco, Tennessee, Canada, India, United Arab Emirates, and the United Kingdom. For more information, visit and @VoceraComm on Twitter.

The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

Amanda Breeding

Vocera Communications

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