The Vocera Technical Support Portal is available to designated Vocera customers with active support contracts.
Vocera Professional Services help customers achieve workflow efficiency, improve staff productivity, and accelerate time to deployment.
Vocera University offers a hands-on, interactive educational experience through classroom training, distance learning or customized courseware.
Vocera Support is known for its responsiveness and deep technical expertise, with its team of Customer Services Specialists, Technical Support Engineers, and Technical Account Managers.
The Experience Innovation Network fosters partnerships with physician leaders, nurses, and c-suite executives across organizations to transform healthcare experience and outcomes.
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Several aged care and assisted living facilities count on Vocera to give mobile workers the ability to communicate with staff while they attend to residents’ needs and requests, saving valuable time and increasing customer satisfaction. With Vocera, employees can quickly check availability in various parts of the facility: health center, dining room, poolside, game room, hair salon, and more.
Vocera’s technology enhances the efficiency and ease of care team communication by connecting people instantly by voice or text, without having to know phone numbers or even names.
Since we’ve implemented Vocera technology, communication across our whole site has improved immensely but more importantly, our Residents are secure in knowing that they can connect with a team member in an instant.
Larissa McIntyre, FACN, Executive Care Manager at BaptistCare Orana CentreNew retirement village estimates significant time savings for care team members.
READ MOREThe Cairns Aged Care Plus Centre examined several solutions, including walkie-talkies, pagers, a wireless nurse-call system with pager integration, and finally, the Vocera Communications System.
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