Vocera solutions are key to an international strategy to elevate patient care, safety and experience
Wednesday, December 4, 2019
SAN JOSE, Calif.

SAN JOSE, Calif.--(BUSINESS WIRE)-- Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, today announced that the Cleveland Clinic London will use the Vocera Platform to standardize care team communication across the hospital when it opens in 2021. The eight-story, state-of-the-art facility will boast the latest technology and exceptional talent from around the world. Nurses, physicians, consultants and other care team members will use the wearable, voice-controlled Vocera Smartbadge and the Vocera Vina smartphone application to quickly connect and collaborate on patient care.

“The Cleveland Clinic, and what we do to improve the lives of patients, is very special. It has a world-wide appeal, and London is a great place to showcase the compassionate, innovative models of care we offer,” said Deborah Small, Chief Nursing Officer, Cleveland Clinic London. “We have assembled and are recruiting very specialized caregivers who will form the most outstanding teams in global healthcare, and to support them and their great work, we are deploying best-in-class technology.”

The 185-bed facility near Buckingham Palace will be the Clinic's third international location and will focus on high acuity services, including heart and vascular diseases, neurosciences, orthopaedics, digestive disorders, and general surgery. Regardless of location, the health system aims to create consistent healing and working experiences for patients, families and care teams world-wide.

For several years, care teams at Cleveland Clinic hospitals in the U.S. and the Middle East have been using Vocera solutions to connect and collaborate. Because of this successful and trusted partnership, the health system chose to implement Vocera solutions in London. Purpose-built to leverage the full software capability of the Vocera Platform, the Smartbadge and customizable Vina app enable clinicians to communicate via voice, send and receive secure messages, manage alerts and alarms, and more. The mobile solutions provide relevant contextual information to help clinicians make informed decisions quickly. With the dynamic master directory of the communication platform, clinicians can easily reach colleagues simply by saying a name, role or group.

“We have an opportunity to build one of the most impressive hospitals in the world by investing in future-state technologies that are ahead of the curve in UK healthcare,” said Gareth Sherlock, Chief Information Officer, Cleveland Clinic London. “It is critical to have intelligent, integrated solutions that can be part of a connected ecosystem of innovation, people, processes and research on day one, and also to have the flexibility to expand as the health system expands.”

The Vocera Platform integrates with more than 150 clinical and operational systems, including electronic health records (EHR), physiologic monitors, ventilators and more. Cleveland Clinic London is planning a two-way integration with Epic, the hospital’s EHR system. Additional integrations with a real-time location system and nurse call solution also are planned.

“We are honored to be part of this journey with Cleveland Clinic London, soon to be one of the world’s most technologically advanced hospitals,” said Brent Lang, President and CEO of Vocera. “It is an exciting time for the health system and for healthcare around the globe as a new level of innovation, patient care, safety and experience evolves.”

About Cleveland Clinic

Cleveland Clinic London opens in Spring 2021. It will have 185 inpatient beds; eight operating rooms; a full imaging suite; endoscopy and catheterization labs; day case rooms for surgery; and a full neurological suite with rehabilitation. The facility will offer a full range of medical services including specialty services focusing on heart and vascular, orthopaedics, digestive diseases, neurosciences and general surgery. Visit us at clevelandcliniclondon.uk.

Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 66,000 employees are more than 4,200 salaried physicians and researchers and 16,600 nurses, representing 140 medical specialties and subspecialties. Cleveland Clinic’s health system includes a 165-acre main campus near downtown Cleveland, 11 regional hospitals in northeast Ohio, more than 180 northern Ohio outpatient locations – including 18 full-service family health centers and three health and wellness centers – and locations in southeast Florida; Las Vegas, Nev.; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2018, there were 7.9 million total outpatient visits, 238,000 hospital admissions and observations, and 220,000 surgical cases throughout Cleveland Clinic’s health system. Patients came for treatment from every state and 185 countries. Visit us at clevelandclinic.org. Follow us at twitter.com/CCforMedia and twitter.com/ClevelandClinic. News and resources available at newsroom.clevelandclinic.org.

About Vocera

The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera offers the leading platform for improving clinical communication and workflow. More than 1,850 facilities worldwide, including nearly 1,600 hospitals and healthcare facilities, have selected our clinical communication and workflow solutions. Care team members use our solutions to communicate and collaborate with co-workers by securely texting or calling, and to be notified of important alerts and alarms. They can choose the right device for their role or task, including smartphones or our hands-free, wearable Vocera Smartbadge and Vocera Badge. Interoperability between the Vocera Platform and more than 150 clinical and operational systems helps reduce alarm fatigue; speed up staff response times; and improve patient care, safety, and experience. In addition to healthcare, Vocera is at home in luxury hotels, aged care facilities, nuclear power facilities, schools, libraries, retail stores, and more. Vocera solutions make a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly. In 2017, Vocera made the list of Forbes 100 Most Trustworthy Companies in America. Learn more at www.vocera.com and follow @VoceraComm on Twitter.

Vocera® and the Vocera logo are trademarks of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

Cleveland Clinic London
Brunswick Group
+44 (0) 207 404 5959

John Elias
Vocera Communications, Inc.
+1 416-899-4976
jelias@vocera.com

Episode 11 – Arden Krystal, MHA, CHE

Submitted by dgeeks on Tue, 12/03/2019 - 07:01

Arden Krystal, MHA, CHE, is the president and chief executive officer of Southlake Regional Health Centre in Ontario, CAN. For Ms. Krystal, human-centered leadership (leading people with humanity) is an imperative for healthcare providers competing for a shrinking pool of qualified talent from a generation with an entirely different outlook on personal fulfillment at work.

Tuesday, December 3, 2019
SAN JOSE, Calif.

SAN JOSE, Calif.--(BUSINESS WIRE)-- Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, today announced that the Ministry of Health and Prevention of the United Arab Emirates plans to standardize care team communication using Vocera technology. An expected enterprise-wide deployment of the Vocera smartphone app and the new Vocera Smartbadge is part of a strategic alignment aimed at improving care team collaboration, optimizing operational efficiency, and elevating patient care and safety.

“Our partnership with Vocera and the implementation of the company’s unique solutions represents a breakthrough in our digital transformation,” said Dr. Kalthoom Al Balooshi, Director of Hospitals Department, Ministry of Health and Prevention. “Initial installation of the intelligent hands-free badges and communication platform exceeded our expectations. We are looking forward to expanding Vocera technology and standardizing communication across all our hospitals.”

Al Qassimi Hospital is the first in the UAE to receive the Smartbadge, a wearable communication device that enables clinicians to make hands-free voice calls, send and receive secure messages, and manage clinical alerts and alarms. The hospital initially deployed the mobile device in its emergency department, where clinical staff reported faster access to consulting physicians, decreased evaluation times, and quicker follow-up testing and reporting of critical test results. Improved communication has also made it easier to locate available beds, which decreases wait times and improves patient flow and satisfaction.

“Feedback from our clinicians about the Vocera solution has been very positive. It is has helped them save valuable steps and time,” Dr. Al Balooshi said. “In addition to needing agility, our care teams needed a way to share patient information securely, and the Vocera Platform is the solution that is helping us solve this important issue.”

The Vocera Platform integrates with more than 150 clinical and operational systems, including electronic health records, nurse call systems, physiologic monitors, ventilators and real-time location systems. This interoperability connects the right information to the right people, which helps improve staff response times, reduce interruption and alarm fatigue, and mitigate cognitive load among clinicians.

“We are honored to be a strategic partner of the Ministry of Health and Prevention and an integral part of its digital roadmap for 2020 and beyond,” said Brent Lang, President and CEO of Vocera. “Our intelligent communication platform is ideal for simplifying clinical workflows, increasing operational efficiencies, and improving the well-being and safety of both patients and staff.”

About the Ministry of Health and Prevention of the United Arab Emirates

The Ministry of Health and Prevention is a ministry of the Government of United Arab Emirates. It is responsible for the implementation of health care policy in all areas of technical, material, and coordination with the Ministries of State, and cooperation with the private sector in health locally and internationally.

About Vocera

The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera offers the leading platform for improving clinical communication and workflow. More than 1,850 facilities worldwide, including nearly 1,600 hospitals and healthcare facilities, have selected our clinical communication and workflow solutions. Care team members use our solutions to communicate and collaborate with co-workers by securely texting or calling, and to be notified of important alerts and alarms. They can choose the right device for their role or task, including smartphones or our hands-free, wearable Vocera Smartbadge and Vocera Badge. Interoperability between the Vocera Platform and more than 150 clinical and operational systems helps reduce alarm fatigue; speed up staff response times; and improve patient care, safety, and experience. In addition to healthcare, Vocera is at home in luxury hotels, aged care facilities, nuclear power facilities, schools, libraries, retail stores, and more. Vocera solutions make a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly. In 2017, Vocera made the list of Forbes 100 Most Trustworthy Companies in America. Learn more at www.vocera.com and follow @VoceraComm on Twitter.

Vocera® and the Vocera logo are trademarks of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

John Elias
Vocera Communications, Inc.
+1 416-899-4976
jelias@vocera.com

Joint solution gives clinicians a new product choice for enterprise mobility and communication
Tuesday, November 19, 2019
SAN JOSE, Calif.

SAN JOSE, Calif.--(BUSINESS WIRE)--Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, today announced that Vocera mobile applications have been certified for use with the Spectralink Versity smartphone. Additionally, Vocera will be a select reseller of Versity, giving the companies’ joint customers a seamless way to improve clinical communication and patient care, safety, and experience inside and outside the hospital.

“In fast-paced environments like hospitals, nurses, doctors, and other care team members need smart, durable mobile solutions that make their jobs easier,” said Doug Werking, CEO of Spectralink. “We are excited to integrate Versity with the Vocera solution to reduce information silos and provide meaningful patient information to clinicians at the right time, helping them make informed decisions quickly.”

The Spectralink Versity smartphone is sleek, light, rugged, and purpose-built for healthcare. Versity provides unmatched Wi-Fi voice quality and is the ideal complement to the Vocera Platform’s unique voice-driven user experience that allows clinicians to securely call by name, role, or group across the hospital or health system.

The integrated Vocera smartphone app, Vocera Vina, enables clinicians to manage all communication, including voice calls, secure text messages, alerts, and alarm notifications on one device. Accessing the app on Versity is fast and easy with single sign-on activated by a quick tap of a proximity badge. The intelligent Vina app, powered by the Vocera Platform, shows which care team members are logged in and who is available.

Health systems can now purchase Versity directly from Vocera, gaining the benefit of single-vendor continuity across their communication solution. Vocera is both a Spectralink Engage Channel Partner and a Spectralink Application Integration and Management Solutions (AIMS) partner. Through these partnership programs, Vocera and Spectralink work closely on product design, technical validation, and interoperability. Coordinated deployment, implementation, and technical support, including timely software and security updates, allow for a seamless experience for hospital IT teams and care teams.

“We are excited to partner with Spectralink and provide valuable solutions that help ensure frictionless workflows across sites and shared devices,” said Brent Lang, president and CEO of Vocera. “The integration with Versity gives our customers the freedom to choose the best device for the job.”

To learn more about the Spectralink and Vocera partnership, click here.

About Spectralink

Spectralink leads the enterprise mobility market with the industry’s most deployed mobility solution portfolio optimized for mission-critical healthcare, retail, manufacturing, and hospitality applications. As enterprises transition to mobile workflows, Spectralink is at the forefront of the industry transformation through its innovative end-to-end mobility portfolio. Designed for challenging RF environments, our mobile solutions enable enterprises to streamline their workflows and deliver a positive customer experience. To protect our customers’ investments in UC platforms, we offer the best interoperability in the industry with leading call control platforms. Since 1990, Spectralink has deployed millions of mobile devices worldwide – providing enterprises with the industry’s most reliable, high-quality and secure mobility solutions. For more information, please visit www.spectralink.com.

About Vocera

The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera offers the leading platform for improving clinical communication and workflow. More than 1,850 facilities worldwide, including nearly 1,600 hospitals and healthcare facilities, have selected our clinical communication and workflow solutions. Care team members use our solutions to communicate and collaborate with co-workers by securely texting or calling, and to be notified of important alerts and alarms. They can choose the right device for their role or task, including smartphones or our hands-free, wearable Vocera Smartbadge and Vocera Badge. Interoperability between the Vocera Platform and more than 140 clinical and operational systems helps reduce alarm fatigue; speed up staff response times; and improve patient care, safety, and experience. In addition to healthcare, Vocera is at home in luxury hotels, aged care facilities, nuclear power facilities, schools, libraries, retail stores, and more. Vocera solutions make a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly. In 2017, Vocera made the list of Forbes 100 Most Trustworthy Companies in America. Learn more at www.vocera.com and follow @VoceraComm on Twitter.

Vocera® and the Vocera logo are trademarks of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

Shanna Hearon
Vocera Communications, Inc.
669-999-3368
shearon@vocera.com

Now, with Vocera® software applications running on the new Spectralink Versity smartphone, your staff can access the data, teams, and tools they need to optimize communication workflows and improve patient care and satisfaction.

Resource Type: Solution Briefs
Industry Solution: Healthcare 
Resource Type: Data Sheets
Industry Solution: Healthcare 
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