The Joint Commission issued a statement on May 4, 2016 that set out provisions and guidelines that define what must be in place for physicians and licensed practitioners to use smartphones to text orders for care, treatment, and services:
Last week the Joint Commission announced it was placing on hold its plan announced in late April to lift a longstanding ban on clinicians using text messaging to place patient care-related orders. The not-for-profit healthcare accreditation group said it was delaying the implementation of lifting the ban on secure text orders in order to work with the Centers for Medicare & Medicaid Services (CMS) “to ensure a safe implementation involving the secure texting of orders for those organizations desiring to employ technology supporting this practice,” federal officials explained in a recent Joint Commission newsletter. (https://t.co/jpMKhE3BTY) The groups will collaborate to further strengthen guidance and create FAQs on using secure texting for physician orders to ensure alignment with Medicare Conditions of Participation. The supplemental guidance information is due to be released by September.
It is so important to understand that all secure communication platforms are not created equal.
Only Vocera integrates The Joint Commission requirements with a directory that uses roles, groups, presence, and availability that stays constantly synchronized and accurate. This means that each secure text message reaches the right person, on any device, wherever they are.
Many solutions claim to be secure, but only Vocera has both government and commercial certifications, as well as third party security audits.
Read this Becker's Health IT & CIO Review article on The Joint Commission statement on smartphone secure text messaging to learn more.
Over 1,000 hospitals and health systems around the world, including Department of Defense military hospitals, rely on the Vocera Communication Platform to communicate securely - watch the video below to see how it works.
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