525 Race Street San Jose, CA 95126 United States (888)-9VOCERA
The Joint Commission on Secure Text Messaging
The Joint Commission Position on Secure Texting for Physicians
The Joint Commission issued a statement on May 4, 2016 that set out provisions and guidelines that define what must be in place for physicians and licensed practitioners to use smartphones to text orders for care, treatment, and services:
Secure sign-on process
Date and time stamps
Read and delivery receipts
Custom message retention time frames
Specified contact list for individuals authorized to receive and record orders
Last week the Joint Commission announced it was placing on hold its plan announced in late April to lift a longstanding ban on clinicians using text messaging to place patient care-related orders. The not-for-profit healthcare accreditation group said it was delaying the implementation of lifting the ban on secure text orders in order to work with the Centers for Medicare & Medicaid Services (CMS) “to ensure a safe implementation involving the secure texting of orders for those organizations desiring to employ technology supporting this practice,” federal officials explained in a recent Joint Commission newsletter. (https://t.co/jpMKhE3BTY) The groups will collaborate to further strengthen guidance and create FAQs on using secure texting for physician orders to ensure alignment with Medicare Conditions of Participation. The supplemental guidance information is due to be released by September.
It is so important to understand that all secure communication platforms are not created equal.
Only Vocera integrates The Joint Commission requirements with a directory that uses roles, groups, presence, and availability that stays constantly synchronized and accurate. This means that each secure text message reaches the right person, on any device, wherever they are.
Many solutions claim to be secure, but only Vocera has both government and commercial certifications, as well as third party security audits.
Over 1,000 hospitals and health systems around the world, including Department of Defense military hospitals, rely on the Vocera Communication Platform to communicate securely - watch the video below to see how it works.
See how Vocera connects nurses, doctors and care teams.
Complete the form below or call us at 1-888-9-VOCERA to learn more
“We only needed the Vocera Communication Platform to unify our efforts and make care team collaboration faster, easier, and more meaningful.” Bill Laker, SVP of Information Services and CIO of Franciscan Alliance