Care Team Experience

Restoring Joy to the Practice of Medicine

Returning providers to purpose and restoring  joy to the practice of medicine is a necessity in the current healthcare environment. Clinician burnout, which is on the rise, impacts quality of care, patient and staff satisfaction, and clinical outcomes. Improvement can stem from organizational strategy and governance, operating model and infrastructure, culture, and technological innovation that is centered around the human experience of care delivery.

Whitepaper: The Journey to the Ideal Human Experience

How healthcare organizations drive sustainable improvement in patient, family, physician, and staff experience.

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Reading Health System Improves Care Team Satisfaction and Communication

When Reading Health System opened a new emergency department they chose the Vocera Platform to maximize communication efficiency and improve nurse, physician and staff satisfaction.

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Reduce Burnout and Improve Resilience

Restoring healthcare professionals to purpose rather than focusing only on productivity and staffing levels requires building physician, nurse and staff resiliency, removing obstacles, and engaging all levels in creating an ideal healing environment.

Reduce Burnout and Improve Resiliency

Manage Alarm Fatigue

Thousands of alarms and alerts sound in a hospital every day that often don’t require immediate clinical intervention. As a result, care teams often suffer from alarm fatigue and become overwhelmed and immune to the sounds of alarms.

Manage Alarm Fatigue

Humanizing Efficiency in Healthcare

To succeed in a highly competitive healthcare market, organizations need to align an experience-focused mission, strategy, and governance structure with humanized daily management approaches. This unification can drive continuous improvement across quality, safety, process efficiency, and experience while restoring physicians and staff to purpose.

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Case Study: Improving Clinician Communication and Collaboration Across Reading Health System
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