Improve Patient Satisfaction with Ease

With the Vocera Ease all-in-one messaging application, hospitals can deliver an exceptional patient experience that’s convenient for patient and loved ones and efficient for your care teams. Connect with your patients using secure messaging and two-way video conferencing, which together function as one seamless solution. Improving patient satisfaction scores and communication with your patients' loved ones is now easier than ever with the Ease app.

Messaging patients' family members during care is a convenient and effective way to communicate and update them to the next steps of care progress. Family members are no longer tied to specific areas of the facility, waiting for information on their loved one. Care teams can seamlessly send updates from anywhere in the hospital. Sending text message updates during a patient’s surgery and hospital stay significantly improve patient satisfaction and overall engagement.

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By removing the veil and providing transparency you are removing doubt from families.
Cary D’Ortona President Orlando
Health Arnold Palmer Hospital

Customer Case Study

Improving Family and Patient Health Communication

A New Mobile App that is Improving Patient Satisfaction Scores

The success and community demand for Vocera Ease has led Lehigh Valley Health Network (LVHN) to expand the use of the technology from procedural areas and into the Emergency Departments. LVHN sent 190,680 secure messages and photo updates to patients’ families and friends across 50 states via the Ease app.

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See How Ease Improves Patient Satisfaction

Patient Satisfaction Outcomes

Adult Surgery

0% Improvement in
Patient Satisfaction scores

Pediatric Surgery

0% Improvement in
Patient Satisfaction scores