6 Practices to Master Human-Centered Leadership
Leadership that fosters well-being and humanity will decrease burnout and maximize healing potential
The Experience Innovation Network collaborated with dozens of healthcare leaders to co-author this Report describing a leadership model focused on elevating humanity. The report provides a framework for leadership development and emphasizes actions healthcare leaders can engage in today such as:
- Teams instinctively look to leaders in times of uncertainty. Build trust and clarity by being visible and vulnerable.
- Listening is critical. Emerging information can help turn the tide.
- Emotions are contagious, and leaders set the tone for their teams. Double-down on your own self-care and recognition of what’s going right.
What is truly meant by leadership that maximizes team well-being?
Use this report to:
Learn the beliefs, behaviors, and skills of human-centered leaders
Understand what is meant by Heartset, Mindset and Skillset
Gain a deeper self-awareness of your own personal strengths and areas for growth as a human-centered leader
10 AM PT
Leadership Skills During COVID-19
Angela Goepferd, MDChief Education Officer
“It’s transforming to say, ‘My power as a leader is to bring you in and engage you to maximize your potential.’”
Alan Dubovsky, MBAChief Patient Experience Officer
“Today’s approach is not sustainable. If we want to find engaged, productive and happy employees, we have to create a culture of leadership that supports them. We can’t let what we need from them outpace what their well-being can tolerate.”
Arden Krystal, MHA, CHEPresident & CEO
Southlake Regional Health Centre
“For the culture of healthcare to change, those of us who believe in human-centered leadership have to talk about it, role model it, show it and educate our boards.”