6 Practices to Master Human-Centered Leadership

Leadership that fosters well-being and humanity will decrease burnout and maximize healing potential

The Experience Innovation Network collaborated with dozens of healthcare leaders to co-author this Report describing a leadership model focused on elevating humanity. The report provides a framework for leadership development and emphasizes actions healthcare leaders can engage in today such as:

  • Teams instinctively look to leaders in times of uncertainty. Build trust and clarity by being visible and vulnerable.
  • Listening is critical. Emerging information can help turn the tide.
  • Emotions are contagious, and leaders set the tone for their teams. Double-down on your own self-care and recognition of what’s going right.

What is truly meant by leadership that maximizes team well-being?

Use this report to:

Learn from
human-centered leaders

Learn the beliefs, behaviors, and skills of human-centered leaders

Understand Core
Areas

Understand what is meant by Heartset, Mindset and Skillset

Deepen
Self-Awareness

Gain a deeper self-awareness of your own personal strengths and areas for growth as a human-centered leader

AUG 20
10 AM PT
Strengthen Your Human-Centered
Leadership Skills During COVID-19
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Angela Goepferd, MD

Chief Education Officer
Children’s Minnesota

It’s transforming to say, ‘My power as a leader is to bring you in and engage you to maximize your potential.’

Alan Dubovsky, MBA

Chief Patient Experience Officer
Cedars-Sinai

Today’s approach is not sustainable. If we want to find engaged, productive and happy employees, we have to create a culture of leadership that supports them. We can’t let what we need from them outpace what their well-being can tolerate.

Arden Krystal, MHA, CHE

President & CEO
Southlake Regional Health Centre

For the culture of healthcare to change, those of us who believe in human-centered leadership have to talk about it, role model it, show it and educate our boards.

CNO

 
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