HIPAA Compliant Text Messaging Solution
Texting is quickly becoming a staple of modern communication. From the immediacy and ease offered by this form of messaging, it can be seen that texting offers many benefits over other methods - but does not provide any measure for security or privacy.
The Vocera Ease application ensure patients and care teams have peace-of-mind while using the app, because of its HIPAA compliant text message encryption features. The Ease app allows you to send secure messages about healthcare information without worry.
HIPAA Compliant Texting App
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Case Study
Improving Communication from the Operating Room
The Best HIPAA Compliant Text Messaging App
Orlando Health's usage of the Ease application resulted in a 98% reduced anxiety rate for patients and their families waiting in the hospital. Surveys show improvements in patient experience, while nurses preferred the app over phone calls to patient loved ones.
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HCAHPS Score Highlights
Orlando Health increased HCAHPS 6% on average for adult surgical patients who experienced Ease vs. those who did not.
Texas Children’s Hospital Perioperative Services team found that “information provided the day of surgery” increased from 87.5% to 96.7% between January to September 2016 [as reported on the Press Ganey Survey].
HIPAA Compliant Texting for Medical Professionals
The Ease application builds an important bridge between the care team and patient’s family. It easily integrates into workflow, reduces calls and makes it easy for loved ones to provide feedback.
With Ease, updating a patient's family and loved ones with secure texting is easy. The app offers unlimited multi lingual templates to make sure your message never get lost in translation again--especially when your message needs clarity on an urgent matter like what your patient's post op progress looks like or just how much they missed ice cream while under anesthesia for surgery. Plus two-way video conferencing allows those worried loved ones to see exactly where things stand firsthand without having any worries themselves thanks to the app.
- Reduced anxiety and improved family experience
- Increased patient loyalty to the hospital
- Improved clinical workflow
- Increased nursing engagement
- Increased HCAHPS scores
- Collect Reviews or Survey your families in real-time.
Patient Satisfaction Scores Improvement from Use of Ease
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