Vocera Announces Direct Integration with Hill-Rom® NaviCare® Nurse Call System

Monday, February 24, 2014


Vocera Announces Direct Integration with Hill-Rom® NaviCare® Nurse Call System

Enables Instant Patient-Care Team Communication without Middleware

SAN JOSE, Calif. and ORLANDO, Fla. - February 24, 2014 - Vocera Communications, Inc. (NYSE: VCRA), the leading provider of integrated, intelligent communication solutions for mission-critical mobile environments, today announced its solutions are now directly integrated with the Hill-Rom® NaviCare® Nurse Call system to provide a critical communication link between hospital patients and their care teams. Information about this integration will be available in the Vocera booth #5751 and live demonstrations will be provided in the Hill-Rom booth #1503 at HIMSS14.

The integration of NaviCare Nurse Call with the Vocera platform, including Vocera Collaboration Suite, the Vocera® B3000 Communication Badge and Vocera Connect for iPhone®, Android(TM), and Cisco®, automates the clinical environment and enables instant communication, real-time information, and consolidated alerts. When a patient presses the nurse call button, the request is delivered directly to staff within an assigned Vocera role or group.

Hill-Rom's NaviCare Nurse Call provides a powerful platform for clinical connectivity focused on improving productivity, safety, and the patient experience. Unlike traditional nurse call systems, NaviCare Nurse Call is designed from the ground up to streamline communication and to facilitate integration into the healthcare enterprise. Providing a powerful platform for clinical connectivity, NaviCare Nurse Call helps get the right information to the right people at the right time, allowing caregivers to focus their time and energy on the health and well-being of their patients.

"Patients can 'talk' from the pillow speaker in their bed to care team members who are using a Vocera Badge or a smart device," said Niraj Jain, vice president of business development at Vocera. "This integration is powerful because it will help hospital caregivers improve communication and response times to their patients, ultimately helping to ease the delivery of care, enhance the patient experience, and drive performance excellence."

By integrating Vocera directly with NaviCare Nurse Call, hospitals gain robust capabilities without the additional implementation, maintenance and costs of middleware. Together, Vocera and the Hill-Rom NaviCare Nurse Call system leverage a hospital's mobile communication strategy to facilitate real-time communication and responsive care.

Key features of the integrated solution are:

  • Allows for instant notification to the Vocera Collaboration Suite, Vocera Badge and Vocera Connect for iPhone, Android, and Cisco for patient requests, alarms, and events, including nurse call, bathroom, and shower  

  • Permits caregivers to initiate requests for code blue, staff assist, physician orders, transport, housekeeping, room turn, dietary requests and rounding  

  • Enables quick call back from the Vocera Badge to the patient or caregiver at the pillow speaker  

  • Utilizes the assignment of clinical roles in Vocera Staff Assignment, such as "Room 4101 Nurse," for voice workflows in Vocera and NaviCare Nurse Call alert and alarm workflows 

  • Provides nurse call integration and workflow reporting from both Vocera and NaviCare Nurse Call 

About Hill-Rom
Hill-Rom is a leading worldwide manufacturer and provider of medical technologies and related services for the health care industry, including patient support systems, safe mobility and handling solutions, non-invasive therapeutic products for a variety of acute and chronic medical conditions, medical equipment rentals, surgical products and information technology solutions. Hill-Rom's comprehensive product and service offerings are used by health care providers across the health care continuum and around the world in hospitals, extended care facilities and home care settings to enhance the safety and quality of patient care. For more information, visit www.hill-rom.com.

About Vocera
Vocera empowers integrated, intelligent communication for mission-critical mobile environments in healthcare, hospitality, energy, retail, education and more. One of the fastest growing mobile technology companies, Vocera is widely recognized for developing smarter ways to communicate that improve patient and customer satisfaction. Exclusively endorsed by the American Hospital Association, Vocera® Voice Communication, Secure Messaging, and Care Experience solutions are installed in more than 1,000 organizations worldwide. Vocera is headquartered in San Jose, Calif., with offices in Tennessee, Canada, and the United Kingdom. For more information, visit www.vocera.com and @VoceraCom on Twitter.

The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

Pam Goncalves

Claire Baki


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