Connect family members to loved ones in the hospital with Vocera Ease
A patient and family engagement solution.
With hospitals restricting visitors due to COVID-19, patients and their loved ones are left waiting and wondering about health status. Digital boards and templatized care-transition messages don’t do enough to calm anxiety. The Ease app provides an important bridge between the care team and family by sending one-way HIPAA compliant messages, photos, and videos. It integrates into workflow, reduces calls, and makes it easy for loved ones to provide feedback.
HCAHPS Scores Highlights
Doctors explain in way
Physician addresses my
* HCAHPS Information from Orlando Health
Ease Clinician App
Updating with Ease is as simple as scanning the patient’s medical bracelet.
Scan the bracelet to send one way messages or start a two-way video conference anywhere in the hospital.
Ease Patient and Family App
Ease updates appear on the patient and family member devices and can be viewed for up to 60 seconds before disappearing.
Orlando Health Case Study
Improving Communication from the Operating Room
A New Mobile Application to Enhance the Family Experience
Orlando Health’s usage of the Ease mobile app resulted in a 98% reduced anxiety rate for patients and their families in the waiting room. Surveys of patient families show improvements in patient experience, while nurses surveyed preferred the app over a phone call to families.
See How Vocera Ease Works
Orlando Health saw an increase on average of 6% on HCAHPS for adult surgical patients that experience EASE vs those that did not.
Texas Children’s Hospital Perioperative Services team found that “information provided the day of surgery” as reported on the Press Ganey Survey increased from 87.5% to 96.7% between January to September 2016.
Pictures, and Videos
Keep loved ones
informed and help
patients and families
can’t be together
patient and family
enable families to
feedback to nurses