How can you connect family members to loved ones in the hospital? With Vocera Ease.

With hospitals restricting visitors due to COVID-19, patients and their loved ones are left waiting and wondering about health status. Digital boards and templatized care-transition messages don’t do enough to calm anxiety. The Ease app provides an important bridge between the care team and family by sending one-way HIPAA compliant messages, photos, and videos. It integrates into workflow, reduces calls, and makes it easy for loved ones to provide feedback.

Learn About Supporting Patient and Family Engagement
Reimagine Care Team, Patient and Family Communication

Presenters

Hope Johnson, DNP, MBA, RN, CNOR, NEA-BC Administrator of Perioperative Services Lehigh Valley Health Network
Rhonda Collins, DNP, RN, FAAN Chief Nursing Officer, Vocera

Access Webinar

Contact:  1.888.986.2372
 

Ease Clinician App

Updating with Ease is as simple as scanning the patient’s medical bracelet.

Scan the bracelet to send one way messages or start a two-way video conference anywhere in the hospital.

Ease Patient and Family App

Ease updates appear on the patient and family member devices and can be viewed for up to 60 seconds before disappearing.

 

Orlando Health Case Study

Improving Communication from the Operating Room

A New Mobile Application to Enhance the Family Experience

Orlando Health’s usage of the Ease mobile app resulted in a 98% reduced anxiety rate for patients and their families in the waiting room. Surveys of patient families show improvements in patient experience, while nurses surveyed preferred the app over a phone call to families.

See How Vocera Ease Works

HCAHPS Scores Highlights

0%

Doctors explain in way
you understand

0%

Physician addresses my
concerns questions/worries

0%

Likelihood of
recommending hospital

* HCAHPS Information from Orlando Health

Customer Results

Orlando Health saw an increase on average of 6% on HCAHPS for adult surgical patients that experience EASE vs those that did not.
Texas Children’s Hospital Perioperative Services team found that “information provided the day of surgery” as reported on the Press Ganey Survey increased from 87.5% to 96.7% between January to September 2016.

One-Way Texts,
Pictures, and Videos

Keep loved ones
informed and help
reduce anxiety
with secure,
HIPAA-compliant
messages

Two-Way Video
Conferencing

Support care
decisions with
face-to-face
communication when
patients and families
can’t be together

Real-Time
Surveying

Easily measure
patient and family
satisfaction and
enable families to
send positive
feedback to nurses