Covid-19 Virtual Visits Solution
The Vocera Ease application is connecting hospitalized patients and families with virtual visits, including coronavirus patients. During the coronavirus pandemic, virtual visits are a safe and effective way for families to stay in contact with their hospitalized patients.
These special circumstances pose new challenges in how healthcare workers and patient families communicate, especially where strict HIPAA regulations mandate secure messaging to protect private patient information. Digital boards and templatized care-transition messages don’t do enough to calm anxiety.
See how the Ease Messaging works
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Ease Clinician App
Updating with Ease is as simple as scanning the patients’ medical bracelet.
Scan the bracelet to send one way messages or start a two-way video conference anywhere in the hospital.
Ease Patient and Family App
Ease updates appear on the patient and family member devices and can be viewed for up to 60 seconds before disappearing.
Orlando Health increased HCAHPS 6% on average for adult surgical patients who experienced Ease vs. those who did not.
Texas Children’s Hospital Perioperative Services team found that “information provided the day of surgery” increased from 87.5% to 96.7% between January to September 2016 [as reported on the Press Ganey Survey].
Communicate with Patients and Families During Covid-19 (Coranavirus)
The Ease application, is being leveraged during the Covid-19/Corona Virus pandemic to protect hospital staff, keep patients safe and aid in social distancing. The application platform allows hospitals to send HIPAA compliant messages to the family of patients, keeping them updated, and offsite from the hospital.
Vocera Ease allows hospitals to take a new approach during the Covid-19/Corona Virus pandemic by using its platform to protect hospital staff, keep patients safe and aid in social distancing. Hospitals provide virtual hospital visits which will update family members on patient's progress offsite from their location, maintaining privacy for all involved. Easily update a patient’s loved ones with HIPAA-compliant messaging using unlimited multi-lingual templates, photos, videos, two-way and group video conferencing. Clinicians can easily update families throughout the emergency department, surgery, ICU, and medical floors. Ease app features:
- Send texts pictures and videos from all areas (ER, Surgery, ICU and Medical Floor)
- Reduce call volume to the inpatient and surgical areas
- Communicate to families of patients in isolation
- Secure and HIPAA compliant
- Go live ASAP with remote installation and no on-site integration required
Patient Satisfaction Scores Improvement from Use of Ease
Doctors explain in way
Nurses kept you informed
Staff addressed emotional needs
Nurses explain in
way you understand
Physician addresses my
Staff attitude toward visitors