The 2020 CNO Perspective

3-Point Strategy to Help Strengthen Nurses’ Resiliency

My 2020 CNO Perspective looks at the foundation cognitive science provides for devising a strategy to build nurses’ resiliency.

It outlines a three-point strategy that includes:

  • Lightening clinicians’ cognitive load by addressing the strategic delta between documentation and communication
  • Relieving the burden of adapting to multiple preferences and systems by giving clinicians control over how they communicate
  • Providing clinicians with clear, contextual, just-in-time information – using software to enhance workflow, not distract from it

Author Background

Rhonda Collins, DNP, RN, FAAN has served as the Chief Nursing Officer since January 2014. As CNO, Dr. Collins is responsible for working with nursing leadership groups globally to increase their understanding of Vocera solutions, share clinical best practices and to bring their specific requirements to Vocera's product and solutions teams.

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