Even under the most ideal conditions, childbirth is inherently stressful and extremely emotional — for the baby as well as the parents and family. That’s only natural. But what if the unexpected happens? What if the newborn experiences complications and is transferred to a neonatal intensive care unit (NICU)? In this scenario, the parents are now separated from their newborn without any visual connection or access to real-time updates.
Now imagine this more comforting scene — mom and dad are watching a video of their precious newborn via the hospital’s baby camera system. This peace of mind is invaluable to the parents and provides the clinical team with additional control. While a static camera is a great solution, the Vocera Ease application offers a superior video and messaging platform with unparalleled flexibility.
With the Ease application, medical staff can send real-time updates, photos, and short videos directly from the NICU to the mobile devices of parents, families, and their loved ones — anywhere in the world at any time. These personalized updates and unique content creates a true connection with between newborns and their families which can’t be duplicated by a NICU camera system or stand-alone video stream.
Many hospital baby camera systems require the services of an IT department to support, upgrade and manage the platform. But not with Ease app — our app offers a better channel for doctors and clinical staff to communicate with parents, families, and loved ones.
Ease app is not simply an everything-goes “live” video stream; it does not broadcast all clinical interactions with the newborn like competing NICU camera systems. Instead, the app provides a controlled and convenient experience since the its installed on a mobile device which is easily carried — does not require clinical staff to be tethered to a dashboard. And the app automatically updates quarterly so the latest version is always ready to go. It’s also 65% cheaper and requires less bandwidth compared to competing NICU hospital camera systems.
Other hospital baby camera systems are operational inefficient and inflexible as compared with Ease app. And they are not easily moved or relocated throughout the hospital as required by the newborn’s treatment journey. However, our app tracks the patient via their medical bracelet and provides updates to the parents and family about their little one as needed — even during emergencies.
The Ease application is built on a SOC2-Type 2 platform — certified by the American Institute of Certified Public Accountants (AICPA) — which is independently verified to secure protected health information (PHI) using a Veracode assessment and penetration tests. We also provide U.S.-based customer support, which is available from 7:00 am until 7:00 pm, Monday through Friday.
The Ease app provides the ultimate in secure video and timely updates between NICU staff and families. Childbirth is stressful enough for families without the additional worry of not being able to receive the latest clinical updates when complications occur. Or worse — not being able take comfort in seeing their baby. With Ease, it’s all in their hands.