https://www.vocera.com/blog/transform-healthcare Skip to main content
  • 1.888.986.2372
  • United States
    • United States
    • United Kingdom
    • Australia
    • New Zealand
    • Middle East
    • Canada
  • search
  • Customer Support
Logo Vocera
Menu
MenuMenuMenu
1.888.986.2372 Close Menu
  • About Vocera
    • Our Mission
    • Investors
    • Covid-19
    • Newsroom
    • Combating Nurse Fatigue
    • Year Of The Nurse
    • Safety Solutions
    • Virtual Events
  • Products
    • V5000 Smartbadge
      V5000
      Smartbadge
    • B3000N Badge
      B3000N
      Badge
    • Vocera Products
      Compare
      Vocera Products
    • Vocera Accessories
      Vocera
      Accessories
    • Vocera Platform
      Vocera
      Platform
    Smartphones & Wearable Devices
    • Smartphones & Wearable Devices Overview
    • Vocera Smartbadge
    • Vocera Badge
    • Smartphone
    • Spectralink Versity
    • Zebra TC52-HC Smartphone
    Clinical Communication Software
    • Clinical Communication Overview
    • Vocera Platform
    • Engage
    • Vina Smartphone App
    • Collaboration Suite Smartphone App
    • Secure Text Messaging
    System Interoperability & Alarm Management
    • System Interoperability & Alarm Management Overview
    • Clinical & Operational Systems Integration
    • EHR Systems Integration
    • Staff Assignment Integration
    • Alarm Management
    • Analytics
    Patient & Family Engagement
    • Care Experience Overview
    • Ease
    • Rounds
    • Pre-Arrival
    • Care Inform
    • Care Calls
  • Services
    • Customer Technical Support
    • Access Technical Support Portal (customers with active support contracts).

    • Professional Services
    • Experts to help with workflow enhancements and solution deployment.

    • Vocera University
    • Accelerate proficiency and performance with our customized courseware, in-person and self-guided training opportunities.

    • Accessories and E-Store
    • From batteries and chargers, to specially-designed lanyards, clips, and headsets, accessories help you get the most from the Vocera Platform.

  • Industries
    • Healthcare
    • Veterans' Affairs Healthcare
    • Department of Defense Healthcare
    • Long-Term Care
    • Hospitality
    • Retail
    • Veterinary Care
    • Education
    • Energy
  • Resources
    • Case Studies
    • Data Sheets
    • Guides
    • Technical Documentation
    • Solution Briefs
    • Videos
    • Webinars
    • White Papers
    • Blog
    • Podcast
  • contact us
  • support portal
  • contact us
  • United States
    • United States
    • United Kingdom
    • Australia
    • New Zealand
  • search
Vocera Logo

525 Race Street San Jose, CA 95126 United States (888)-9VOCERA

  • Home
  • Blog
  • Bridging Digital Technology and Humanity to Help Transform Healthcare
    • All Topics
    • Enabling Safety and Quality Care
    • Saving Steps and Saving Time
    • Transforming
      the Experience
    • Enhancing Care
      with Technology

    Bridging Digital Technology and Humanity to Help Transform Healthcare

    • by M. Bridget Duffy M.D.
      <p>M.D., Chief Medical Officer, Vocera

    Topics Covered:

    • Transforming the Experience

    Share:

    • Twitter
    • Facebook
    • Linkedin
    • print
    November, 2018

    Harvard Business Review recently published an article I authored called Keeping Human Stories at the Center of Health Care.

    The article is about finding ways to intersect digital technology and a focus on humanizing healthcare so we can build (or rebuild) trusted relationships between patients and clinicians. Those relationships are the epicenter of healthcare and healing ecosystem. To drive transformation and an ideal future of caring, here, with relationships, is where we need to start.

    Actions for Transformation

    The article discusses a full complement of actions we – doctors, nurses, healthcare leaders, and cross-industry allies – need to take to enable transformation. Following is a synopsis of those actions:

    • Place the well-being of patients and care teams at the top of the list for every initiative we undertake and every technology we introduce.
    • Use a metric for well-being before and after a new technology is deployed to assess its impact on operational efficiency and clinician relationships and well-being.
    • Ensure that the patient’s story and voice – the best diagnostic tools we have – are not lost in technology but, rather, stay front and center in the patient’s treatment plan.
    • Train the skill of well-being in med school and nursing school, while also doing the hard work of eliminating the preventable trauma of administrative and bureaucratic hassles in a clinician’s day.

    National Taskforce for Humanity in Healthcare

    The National Taskforce for Humanity in Healthcare is actively working to rebalance our focus on technology and humanity in healthcare. We are taking action in three key ways:

    1. Change the dialog from one that sees burnout as a personal psychological failing to acknowledgement of a system in distress. Reframe to shift the aim from preventing burnout to creating a system that supports purpose, well-being, and joy.
    2. Adopt a metric for humanity that focuses less on deficit measurement (burnout), and more on understanding the causes and positive outcomes of emotional health and emotional resilience.  
    3. Create a blueprint for change that supports a systematic shift in culture toward a human-centered care system.

    Technology, when designed for the right reason and used in the right way, has tremendous value in healthcare. And it is time to understand that value and the impact technology can have on humanizing healthcare by measuring how it improves the lives of clinicians, patients and their families.

    I encourage you to read the full article in Harvard Business Review.

    Share:

    • Twitter
    • Facebook
    • Linkedin
    • print

    Most Recent

    Recommended

    • Secure Messaging App Connects Loved Ones, Provides Peace…

    • Frontline Healthcare Worker: The Ultimate Ninja Warrior

    • Employing the Power of AI and Interoperability to Reduce Sepsis Mo…

    • Nurses and Other Frontline Workers Need Our Support Now More Tha…

    • 10 Pearls of Wisdom from Humanize Health 2020

    • Hospital Secure Messaging: 7 Lessons Learned

    • Three Tips for Reducing Sepsis Risk

    • It’s More Than a Mobile Strategy, It’…

    Pagination

    • Current page 1
    • Page 2
    • Next page Next ›
    • Last page Last »
    Hype cycle promotion

    Most Recent Related Stories

    pearlsten

    10 Pearls of Wisdom from Humanize Health 2020

    Rounding

    Rounding at Englewood Health: Support Patients and Families ...

    Improve Patient Satisfaction with Ease

    Improve Patient Satisfaction with Ease

    Stay Connected
    525 Race Street
    San Jose, CA 95126
    United States

    (888)-986-2372

    ABOUT US
    • Home
    • Leadership
    • Year Of The Nurse
    • Experience Innovation Network
    • Investors
    • Board Members
    • Careers
    • Customer Stories
    • Patient Privacy
    • Partners
    • Social Responsibility and the Global Community
    • Supply Chain Transparency
    • Locations
    • Contact Us
    Careers
    • Careers
    News & Events
    • Press Releases
    • News and Research
    • Events
    • Social Media Newsfeed
    • Virtual Events
    Resource Center
    • Blog
    • Case Studies
    • Data Sheets
    • Documentation & Guides
    • Podcast
    • Solution Briefs
    • Videos
    • Webinars
    • White Papers
    PRESS RELEASES
    BLOGS
    PODCAST
     
    © Copyright 2021 Vocera Communications. All Rights Reserved.
    Privacy - Legal - Site Map