https://www.vocera.com/blog/out-industry-innovations-may-hold-key-more-humanized-healthcare-experience Skip to main content
  • Careers
  • 1.888.986.2372
  • United States
    • United States
    • United Kingdom
    • Australia
    • New Zealand
    • Middle East
    • Canada
  • search
  • Customer Support
Logo Vocera
Menu
MenuMenuMenu
1.888.986.2372 Close Menu
  • About Vocera
    • Careers
    • Our Mission
    • Newsroom
    • COVID-19
    • Year Of The Nurse
    • Virtual Events
  • Products
    • V5000 Smartbadge
      V5000
      Smartbadge
    • B3000N Badge
      B3000N
      Badge
    • Vocera Products
      Compare
      Vocera Products
    • Vocera Accessories
      Vocera
      Accessories
    • Vocera Platform
      Vocera
      Platform
    Vocera Enterprise Platform
    • Engage Intelligent Workflow
    • Analytics
    Compare Communication Devices
    • Minibadge
    • Smartbadge
    • Badge
    • Smartphones
    Mobile Applications
    • Vocera Edge
    • Vina
    • Collaboration Suite
    Patient and Family Engagement
    • Ease Application
    • Rounds
    • Care Calls
  • Solutions
    • Family Communication
    • Staff Safety
    • Secure Text Messaging
    • Alarm Management
    • Integrations
    • Pager Replacement
    • COVID-19
  • Services
    • Customer Technical Support
    • Access Technical Support Portal (customers with active support contracts).

    • Professional Services
    • Experts to help with workflow enhancements and solution deployment.

    • Vocera University
    • Accelerate proficiency and performance with our customized courseware.

    • Accessories and E-Store
    • Order batteries, chargers, specially-designed lanyards and clips, headsets and more.

  • Industries
    • Healthcare
    • Veterans' Affairs Healthcare
    • Department of Defense Healthcare
    • Long-Term Care
    • Hospitality
    • Retail
    • Veterinary Care
    • Education
    • Energy
  • Resources
    • Brochures
    • Case Studies
    • Data Sheets
    • Guides
    • Technical Documentation
    • Solution Briefs
    • Videos
    • Webinars
    • White Papers
    • Blog
    • Podcast
  • contact us
  • support portal
  • contact us
  • United States
    • United States
    • United Kingdom
    • Australia
    • New Zealand
  • search
Vocera Logo

525 Race Street San Jose, CA 95126 United States (888)-9VOCERA

  • Home
  • Blog
  • Out-of-industry Innovations May Hold the Key to a More Humanized Healthcare Experience
    • All Topics
    • Enabling Safety and Quality Care
    • Saving Steps and Saving Time
    • Transforming
      the Experience
    • Enhancing Care
      with Technology

    Out-of-industry Innovations May Hold the Key to a More Humanized Healthcare Experience

    • by Liz Boehm
      Executive Strategist, Human-Centered Research

    Topics Covered:

    • Transforming the Experience

    Share:

    • Twitter
    • Facebook
    • Linkedin
    • print
    September, 2014

    We recently saw a video featuring an adorable beagle who helps return lost items to forgetful passengers on KLM airlines in Amsterdam’s Schiphol airport.  This got us thinking – could this same concept be applied to the hospital setting, where patients and families routinely leave behind blankets, books, and other personal items following a hospital stay.  Certainly the benefits of therapy animals are well documented.  Could a lost-and-found dog serve a dual purpose of delighting patients and families even while reuniting them with their belongings?  Could a dog even track the scent of patients who often leave the hospital via wheelchair?

    We reached out to the Director of the Bronson Experience, Nancy Radcliff, RN at Bronson Healthcare in Kalamazoo, MI to assess the feasibility.  Bronson routinely embraces cutting edge innovations and has a can-do culture of employees who tend to find a way to make the unexpected happen.  Nancy’s response was enthusiastic, if not optimistic.  “Love the idea,” she said.  “Unfortunately we find most things after people leave the hospital!!  I can even think of a name: “Bronson Retriever.”

    Okay, so a KLM-style puppy may not be in the cards for most hospitals (though we have not given up hope).  But innovative ideas are everywhere, and there are many lessons to be learned from even the most unexpected industries.  What ideas has your health system appropriated, adapted, or made your own?

    Share:

    • Twitter
    • Facebook
    • Linkedin
    • print

    Most Recent

    Recommended

    • A broad definition of healthcare workplace violence leads to better caregiver safety

    • To help retain nurses, fix communication: NASA TLX survey

    • A Framework for Achieving your Smart, Connected Hospital Vision

    • Healthcare System Administrators – Celebrating their Contributions to Optimizing Healthcare

    • Nurses Are Calling for Innovation. Let’s Listen.

    • Hospital Secure Messaging: 7 Lessons Learned

    • Three Tips for Reducing Sepsis Risk

    • Halifax Health: Better Communication for Better Patient Care

    Pagination

    • Current page 1
    • Page 2
    • Next page Next ›
    • Last page Last »

    Most Recent Related Stories

    nurse wearing a vocera smartbadge

    To help retain nurses, fix communication: NASA TLX survey

    African American male, using the Vocera Ease app

    Protect Safety and Well-Being to Retain a Vibrant and Engage...

    mini

    There’s No Place Like (Healing At) Home

    Stay Connected
    3030 Orchard Parkway
    San Jose Ca, 95134
    United States

    (888)-986-2372

    ABOUT US
    • Home
    • Year Of The Nurse
    • Empower Heroes
    • Customer Advocacy
    • Locations
    • Patient Privacy
    • Partners
    • Social and Environmental Responsibility
    • Supply Chain Transparency
    • Ethics Hotline
    Careers
    News & Events
    • Press Releases
    • News and Research
    • Events
    • Virtual Events
    • Gartner Reports
    Resource Center
    • Blog
    • Case Studies
    • Data Sheets
    • Guides
    • Podcast
    • Solution Briefs
    • Videos
    • Webinars
    • White Papers
    PRESS RELEASES
    BLOGS
    PODCAST
     
    © Copyright 2023 Vocera Communications. All Rights Reserved.
    Privacy - Legal - Site Map