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    NICU Communication that Increases Patient Satisfaction Scores

    • by Patrick de la Roza

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    April, 2019

    Premature babies, babies who had difficult deliveries, and babies with medical conditions or birth defects require special newborn care and intensive medical attention. They are often admitted into a hospital’sNeonatal Intensive Care Unit (NICU)where a team of highly trained health care professionals work together to provide a course of specialized care. Doctors will order a variety of tests, X-rays, and ultrasounds and possibly put your baby on special high-calorie diet, administer antibiotics and medicines into your baby’s care program. Nurses may set up feeding schedules and handle their around the clock care. While listening to dozens of medical professionals can be overwhelming, every member of a NICU staff works tirelessly to make your baby’s stay as comfortable as possible for your baby and your family.

    Complete NICU Communication Solution

    The time when your baby is in the NICU can be stressful and you’ll want to spend every minute possible with your baby. However, sometimes your baby may be transferred to another hospital’s NICU, may need to have a surgery and you can’t be with your baby, or other situations prevent you from being with your baby in the NICU. Your other children and pets need tended and mothers especially need to rest and recharge during postpartum healing. Any one of these circumstances can give a family anxiety about being separated from their baby. Ease allows medical professionals the ability to provide updates to you and your loved ones throughout your baby’s NICU stay.

    Ease App Connects Parents with their Babies in NICU

    The Ease app provides the ultimate in communication between NICU staff and the families of their tiniest patients. With the app, medical professionals are able to provide real-time text messages, pictures, and short video clips from the NICU directly to you and your loved ones’ smartphones—anywhere in the world! That means everyone you choose to be included in updates will stay informed of your baby’s NICU progress, from feedings to daily progress and more. Ease app was created to meet the need and demand from families for more access and inclusion into their loved one’s medical progress, including stressful NICU stays. The Ease app reduces anxiety, keeps you informed and offers you an unparalleled level of inclusion and transparency. Ease app is currently being used by dozens of hospitals across the United States to keep parents informed and at ease. For more information, schedule a demo today.

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