Each year coinciding with Nurses Week, I write a CNO Perspective report in which I examine a topic that I believe to be of current importance to nurse leaders.
This year’s report, Using Integrated Technologies to Solve Today’s Nursing Challenges: a How-to Guide for Nurse Leaders, focuses on the subject of digital transformation.
This topic is extremely relevant to solving the top-of-mind challenges nurse leaders are facing today, like how to attract and retain nurses, and how to enable nurses to communicate more easily with physicians and other members of the care team.
I explain that relevance in the report, but there is a deeper layer to what I want to get across.
I want you as a nurse leader to sit up and take notice of how digital transformation is impacting and will continue to impact the discipline of nursing. And I want you to come away understanding what you can do about it so you can drive the change rather than have change happen to you.
In hospitals everywhere, conversations are taking place in which people are determining the technologies nurses will use at the bedside. I encourage you to be at the table and part of these conversations, and not to surrender your power to others.
As a nurse leader, you view yourself as an expert in the arena of patient care, not in the field of technology. Yet you have to get involved – because technology decisions affect your nurses and the patients they care for. Clinical technology decisions need your expertise.
As part of the report, I’ve provided nurse leaders with a checklist to follow. These are points to be mindful of and to have in place in order to have a successful conversation about technology in the patient care environment.
If you reach a point where don’t understand exactly where the conversation is going, find people around you who can support you and give you the advice and guidance you need. Work in partnership with your hospital’s IT leaders. Seek out experts on technology in nursing workflow who can help guide your discussions to ensure nursing is involved.
I’ve been committed to technology in nursing for quite a long while now because I’ve seen the positive transformation it can allow in practice. I’ve seen how adoption of the right tools at the bedside can ease burnout and frustration and improve the patient care experience.
I encourage you to read the 2018 CNO Perspective report, reach out to me, and let me know what you think. Let’s have a conversation about it.
Digital transformation demands a move away from the transactional point-solution approach and toward the strategic integrated-technology approach.
Start with a vision of where you want to go and work backward from that vision to ensure the clinical perspective is always front and center. Keep this checklist of guidelines and questions in mind as you participate in conversations and evaluate technology solutions:
Read the 2018 CNO Perspective report, Using Integrated Technologies to Solve Today’s Nursing Challenges: a How-to Guide for Nurse Leaders.