Teamwork is essential to the delivering high quality, safe, efficient care experiences that meet patient and family needs and help healthcare workers use their clinical expertise and balance workloads. Knowing this is the easy part. Executing on tactics that ensure that every team can work at its best is more challenging. Below are ExperiaHealth’s top ten tips for keeping your team on track:
Identify the right team members –
Fill your roster based on cultural fit and alignment with the team’s purpose.
Establish shared goals –
Goals should be Specific, Measurable, Attainable, Relevant, Time-bound (SMART).
Gain commitment –
Take time to understand potential barriers and address them head on.
Establish role clarity –
Make sure that roles, goals, and expectations are clearly defined.
Appoint leaders –
Identify a respected champion who can motivate individuals to work together.
Stay focused on the mission –
Come back to what’s motivating: providing exceptional patient care and creating a work environment that is safe and rewarding.
Establish shared trust –
Everyone on the team should feel comfortable speaking up – at all times.
Frequent updates on plan vs. attainment of goal is critical to ensure team members remain engaged. Failure to communicate is a sure sign of lack of commitment from team members.
Work hard, play hard –
Build opportunities for teams to get to know each other, inside and outside of work.
Acknowledge and award –
As team embarks on the journey, take time to recognize the effort of all contributors.
Take an inventory of the teams around you. What are they missing, and how can you bring these elements in to heighten success?