M. Bridget Duffy M.D.

Chief Medical Officer, Vocera

M. Bridget Duffy, M.D., is the Chief Medical Officer for Vocera. Prior to her appointment as CMO, Dr. Duffy co-founded and served as Chief Executive Officer of ExperiaHealth, a company with the mission to assist organizations in rapidly improving staff and patient loyalty through innovative technologies and solutions that restore the human connection in healthcare. ExperiaHealth was acquired by Vocera and now drives the company’s research collaborative as the Experience Innovation Network

Dr. Duffy was an early pioneer in the creation of hospitalist medicine and launched programs to accelerate clinical discovery in the field of Integrative and Heart-Brain medicine, helping establish the Earl and Doris Bakken Heart Brain Institute. She previously served as Chief Experience Officer (CXO) of the Cleveland Clinic – the first senior position of its kind in the nation – leading the institution in improving patient experience as its top strategic priority. Dr. Duffy is a frequent speaker on the subject of why patient, family and staff experience matters and how it impacts quality, safety and clinical outcomes.

She was named the “2015 Woman of the Year” by Women Health Care Executives and selected as one of the “Most Influential Women in Bay Area Business for 2015” by San Francisco Business Times. In 2014, Dr. Duffy was recognized as a “Health IT Change Agent” by Health IT Outcomes and named among the “Top 50 in Digital Healthcare” by Rock Health. She also earned the Quantum Leap Award for taking the risk to spur internal change in the field of medicine, and was featured in HealthLeaders magazine as one of “20 People Who Make Healthcare Better.”

Dr. Duffy attended medical school at the University of Minnesota, and completed her residency in internal medicine at Abbott Northwestern Hospital in Minneapolis, Minnesota. She currently serves on the advisory boards of Velano Vascular and Maven Clinic.

Articles by M. Bridget Duffy M.D.

Protect Safety and Well-Being to Retain a Vibrant and Engaged Healthcare Workforce

The Great Resignation is hitting healthcare in full force. Healthcare workers are quitting in droves. It is heart wrenching to witness the demise of the profession of nursing and to know that many of my colleagues would not recommend the profession of medicine to their…

Transforming the Experience
African American male, using the Vocera Ease app

System Change is at the Heart of Well-Being

You can hardly pick up a paper these days without reading about healthcare team member burnout and a growing crisis in healthcare staffing as healthcare professionals and support team members opt out of the ever-speeding treadmill of clinical care.

Yes, the coronavirus continues to put…

Enhancing Care with Technology
System change

The Heart of Safety: Ensuring Healthcare Team Member Safety in a Post-COVID Era

When I donned my white coat and took the Hippocratic Oath to “First Do No Harm,” I would leave for work every day and pray that I didn’t hurt anyone that day. My biggest fear was that some decision or action on my part would cause harm to my patients. Never did I have to worry that my own safety…

Transforming the Experience