Liz Boehm

Research Director, Experience Innovation Network, part of Vocera

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Liz Boehm is director of research at Vocera. Her life’s work is to restore dignity and respect to the healthcare experience. She has an extensive healthcare background including 15 years as leader of global healthcare research at Forrester Research. Her work focused on patient and consumer behavior, delivery and payment system management, and the role of technology in helping to transform healthcare. This experience made her a national expert on experience transformation. Liz began her career by working as a Peace Corps volunteer in a health center in rural West Africa. Through professional and volunteer work in hospitals, she’s developed a profound respect for the dedication of the doctors, nurses, and staff who commit their lives to caring, as well as the courage of patients who survive and thrive as a result of their combined efforts. Liz holds a B.A. in women’s and gender studies from Amherst College.
Articles by Liz Boehm

Tufts Medical Center Elevates Human Experience in the Midst of the Pandemic

Maria, a perioperative nurse at Tufts Medical Center, sat by the bedside of a COVID-negative elderly patient, Alex, who was in the hospital following an emergency surgery. Alex had connected with her family earlier in the day via facetime (with her case manager’s assistance), but now faced…

Transforming the Experience
Tufts

End-of-Life Visitation with Safety and Compassion

If your loved one were hospitalized and nearing the end of life during the COVID-19 crisis, would you want to visit him or her to say good-bye? It’s a hard question to ponder. And one where many loved ones have not had a choice.

For sound reasons of infection control and conserving…

Transforming the Experience
End-of-Life Visitation with Safety and Compassion

The Power of Virtual Patient Connections During COVID-19

It’s an image we’ve all come to dread. A patient is lying alone in a hospital bed. Maybe she is COVID-positive. Maybe she is here because of complications from another condition. She has no loved ones around her – and no hope of visitors, given the restrictive policies designed to keep her, her…

Transforming the Experience
Virtual Patient Connections
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