Linda Daley Potts MSN, RN-BC is an associate chief nursing officer at Tufts Medical Center, an internationally respected academic medical center in Boston that focuses on providing excellent patient care and teaching future healthcare leaders. Linda has a professional passion for patient and clinician safety, as well as bioethics. She believes that even the smallest innovations are important and impactful. Linda holds a Master of Science in Nursing in Clinical Informatics from Walden University.
Tufts Medical Center (Tufts) saw its first COVID-19 case in early March 2020. As the associate chief nursing officer of clinical informatics, I have insight into many different departments across this 415-bed hospital in downtown Boston. Observations in various departments during the COVID-19…