Karen Kemp is an Application Support Manager and Project Coordinator at Covia with expertise in the deployment and support of software and hardware products within the healthcare industry. Over the past 10 years she has focused on the planning, delivery, and operational adoption of new technologies designed to reduce costs, improve efficiencies, and enhance patient security within the long-term care segment of the industry. Karen has been an integral member of the teams which have deployed technologies such as EHR Systems, Vocera, and HealthMedx Vision at Covia’s long-term care communities. In a career spanning over 27 years, Karen has always focused on the effective use of technology and not simply the deployment of technology for technology’s sake. She is a staunch supporter of aligning business requirements with an appropriate technical solution, believing that even the simplest of solutions can only succeed when accompanied by an appropriate degree of training and support for the end-user population.