Director, Strategic Partnerships and Solutions, Vocera
Jennifer Knapp has more than 20 years of experience in health care and technology. At Vocera, she is responsible for building strategic relationships with healthcare ecosystem partners to enhance customer value and expand Vocera’s product platform and market presence. Prior to her role at Vocera, Jennifer led strategic partnerships and market development for Allina Health. At Allina, she spearheaded a variety of programs to support the organization's Accountable Care strategy, from EHR interoperability and a telehealth initiatives, to a new consumer health portal and patient experience strategy. In addition to health care provider experience, she enhanced her knowledge of the payer market in her roles at UnitedHealth Group and Express Scripts, and deepened her technical skills during her seven year tenure at an IT startup. She earned her bachelor’s degree in Communications from the University of Minnesota – Twin Cities.
It was a Monday night, the busiest time in the ED. The ED charge nurse received an alert on her Vocera smartphone app telling her the ED would be experiencing a surge of patients in two hours.
The alert was from Qventus, an AI-based…
When I think of alerts and alarms in a hospital, I think of the proverbial tree falling in the forest. If no one hears it, does it make a sound?
Similarly, if a patient monitor or other hospital system sends an alert and a clinician it out or misses the flag in…