Managing a hospital is never more stressful than on the morning a Joint Commission survey team arrives in the lobby, unannounced, to spend the next five days examining your facility for compliance with Joint Commission, CMS and state requirements.
Sue Murphy, Chief Experience Officer at University of Chicago Medicine, was one of three Vocera customers who were featured speakers at HIMSS18. She talked about how...
National Doctor’s Day (March 30) is a day reserved for all of us to honor physicians for the work they do.
As I set out to write an expression of gratitude to my fellow physicians in recognition of our day, I reflected on a personal experience I had just a few...
The fun twist: Easter eggs. Easter eggs are secret messages or jokes intentionally hidden within software code. The name borrows from the holiday ritual of Easter...
When we founded Vocera 18 years ago, our aim was to invent a new kind of communication system. It would be purpose-built for situations where being able to connect instantly matters and seconds count.
We chose to create a system that uses voice and speech...
Situational awareness is one of the seven elements of effective clinical communication explored in a recent report from the Experience Innovation Network, part of Vocera. The report is...
I frequently have conversations with nurse executives who are uncomfortable making technology decisions on behalf of their nursing staff. They live in the all-consuming world of nursing operations, staffing, and patient satisfaction. I find that nurse executives, as a matter of...
Healthcare is built on sacred and trusted relationships between patients and their clinicians. As medicine has moved into the 21st century, we’ve lost our focus on patients’ narratives and knowing one another’s stories as care team members. As a result, we have lost human...