Welcome to our blog, your destination for stories about making life better for patients and care teams.

In December of 2019, 17 weeks earlier than expected, my husband and I welcomed our twins, Vivienne and Margot. We were told by doctors and nurses that the journey in the neonatal intensive care unit (NICU) for 22 and 23 weekers would be very difficult – for the babies and for us. Thankfully, for…

I’m an ICU nurse at St. George Regional Hospital, which is part of the Intermountain Healthcare system and ranked by U.S. News and World Report as one of the Top 5 Hospitals in Utah. We have…

Dr. Penny Cooper, DHSc, is a data scientist at Augusta Health

Augusta Health is a community hospital nestled in Virginia’s beautiful Shenandoah Valley focused on improving the health and well-being of our community. The statewide sepsis mortality rate in…

As I write this, the COVID-19 pandemic has been raging around the world for more than ten months. Throughout that time, nurses have stood ready on the front lines, risking their own well-being as more than 63 million people contracted the…

This fall, the Experience Innovation Network, part of Vocera, virtually convened healthcare leaders from across the continent for Humanize Health 2020, our annual thought leadership gathering. Together we delved into meaningful topics such as prioritizing humanity in the midst of a pandemic,…

In March 2020, when COVID-19 patient volume began to surge in New Jersey, Englewood Health, like many hospitals, restricted visitors as a precautionary infection control measure. Throughout the pandemic, Englewood’s patient and family engagement team has met challenges with creativity and…

We recently hosted a webinar with Sage Growth Partners on the topic of how hospitals can improve safety and reduce costs with effective enterprise clinical communication. We were fortunate to include our customer David Augsburger, Director of Clinically Integrated Technology and Systems at Major…

Tufts Medical Center (Tufts) saw its first COVID-19 case in early March 2020. As the associate chief nursing officer of clinical informatics, I have insight into many different departments across this 415-bed hospital in downtown Boston. Observations in various departments during the COVID-19…