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Case Studies

Owensboro Health Regional Hospital - Helping reduce alarm fatigue and improve patient safety

Organization Overview Owensboro Health is a nonprofit health system with a mission to heal the sick and to improve the health of the communities it serves in Kentucky and...
Case Studies

Cherokee Regional Medical Center - Enabling safe and efficient communication

Organization Overview Cherokee Regional Medical Center (CRMC) serves residents of Cherokee County, Iowa and the surrounding counties. It serves the community through a...
Case Studies

UnityPoint Health Allen Hospital - Relieving nurse burden and strengthening safety

Major challenges faced by healthcare organizations during the COVID-19 pandemic include preventing staffing shortages and ensuring security and safety in the workplace....
Case Studies

Baptist Health Hardin - Enhancing emergency department workflows and safety

In 2018, Hardin Memorial Health, now Baptist Health Hardin, doubled its emergency department (ED) square footage and increased the number of exam rooms from 27 to 65...
Case Studies

North Valley Health Center - Strengthening physical and psychological staff safety

North Valley Health Center (NVHC), a primary care medical facility comprised of a Critical Access Hospital and Rural Health Clinic located in Warren, MN, wanted a...
Case Studies

MercyOne Elkader Medical Center - Unifying Staff Through COVID-19

When the COVID-19 pandemic hit the US in 2020, MercyOne Elkader Medical Center, a Critical Access Hospital in Elkader, Iowa, needed a means to effectively and safely...
Case Studies

Parkview Health System - Improving Clinical Communication and HCAHPS Scores

Parkview Health System (Parkview), a 350-bed non-profit hospital in Pueblo, Colorado, wanted to improve inefficient and inconsistent clinical communication methods.
Case Studies

Sioux Lookout Meno Ya Win Health Centre - Boosting Staff Safety

When the province of Ontario’s Ministry of Health and Ministry of Labour collaborated on a Workplace Violence Prevention strategy, they provided healthcare organizations with guidance to implement a solution to help safeguard staff.
Case Studies

Health First - Comforting Patients and Loved Ones

When a person undergoes surgery, it can be stressful not only for the patient, but for their family and friends too. Patients' loved ones want information from the operating room as soon as possible to know everything is okay. Waiting and wondering can be difficult.
Case Studies

Intermountain Medical Center - Redesigning Pharmacy Services for Pandemic Era

Intermountain Medical Center (IMED) in Murray, UT, developed a plan to provide remote clinical pharmacy services to protect the health of pharmacy caregivers while...
Case Studies

Lehigh Valley Health Network - Improving Family and Patient Health Communication

With a focus on innovation, connected care, and improving the healthcare experience, the perioperative leadership team at Lehigh Valley Health Network (LVHN) wanted a...
Case Studies

Niagara Health - Unifying communications across the enterprise

Niagara Health needed a solution to help unify clinical communications across the enterprise. “We were using pagers, VoIP phones, and other disparate communication...
Case Studies

Saratoga Hospital Reduces Risk of Infection for Patients and Staff During COVID-19 and Beyond

By mid-April 2020, Saratoga County in New York had documented nearly 300 cases of COVID-19. Saratoga Hospital, the county’s only acute-care facility, needed to prepare...
Case Studies

Royal National Orthopaedic Hospital Decommissions Bleeps, Unifies Clinical Communication Amidst Pandemic

Royal National Orthopaedic Hospital Decommissions Bleeps, Unifies Clinical Communication Amidst Pandemic The Largest Specialist Orthopaedic Hospital in the United Kingdom...
Case Studies

VERG Brooklyn - Creating a healing environment for patients and clients, while improving staff satisfaction and efficiency

On the sidewalk outside the Veterinary Emergency and Referral Group (VERG Brooklyn) hospital, a client’s dog was having a seizure. The client called the office asking for...
Case Studies

Improving Staff Communication and Response Time through Mobile Technology

On a mission to consistently deliver a five-star experience for its residents, Covia sought to improve staff communication and response times. Covia selected the Vocera...