Vocera Boosts Focus on Patient Experience Through Improved Clinical Communication

Monday, January 7, 2013
M. Bridget Duffy, M.D., Named Chief Medical Officer for Vocera Communications; Announces Significant Software Enhancements for Advanced Integration and Usability

SAN JOSE, Calif., Jan. 7, 2013 /PRNewswire/ -- Vocera Communications, Inc. (NYSE: VCRA), a provider of mobile communication solutions focused on addressing critical communication challenges facing hospitals, extended the company's commitment to improving the patient experience by naming M. Bridget Duffy, M.D., as Chief Medical Officer (CMO) of Vocera Communications and announcing feature enhancements to the Vocera® software platform and Vocera Connect for Smartphone applications.

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M. Bridget Duffy, M.D., brings vast expertise in using technology and process improvements to rapidly transform and humanize the patient experience to her new role as CMO of Vocera. Previously, as founder and Chief Executive Officer of ExperiaHealth, a wholly owned subsidiary of Vocera Communications, Inc., Dr. Duffy demonstrated her ability to identify processes and technologies that improve communication and help restore the patient-caregiver relationship. Prior to founding ExperiaHealth, Dr. Duffy served as Chief Experience Officer of the Cleveland Clinic, earned a Quantum Leap Award for taking the risk to spur internal change in her field and was named by HealthLeaders magazine as one of "20 People Who Make Healthcare Better."

"Healthcare organizations face tremendous pressure to achieve clinical and financial results, often at the expense of the patient experience. I look forward to supporting Vocera customers as they strive to restore the human experience to healthcare with innovative technologies and solutions that improve safety, clinical quality and financial results," said Dr. Duffy. "Through my work with hospitals around the country, I have seen the difference that Vocera technology makes in improving patient satisfaction. The right technology can support putting the patient at the center of care while improving communication that is critical to strengthening the sacred relationship between clinicians and patients."

"Vocera is excited to promote Dr. Duffy to the Chief Medical Officer role. Through her work with ExperiaHealth and Vocera, I have seen firsthand the results she has achieved in transforming the patient and clinician experience. Hospitals that have worked with Dr. Duffy have experienced increases in patient satisfaction scores along with improved clinical and financial indicators," said Robert Zollars, Chairman and Chief Executive Officer at Vocera.

In addition, the Company announced substantial enhancements to the Vocera software platform which improves clinical communication and delivers a compelling ROI for hospitals. The latest version of the Vocera System Software, 4.3 SP2, improves nurse workflow through direct integration to nurse call systems including Rauland-Borg Responder® 5 and Ascom Telligence® (formerly GE Telligence). The update also provides improved analytics and reporting for tracking integration, speech recognition, and telephony to improve clinical workflow and lower total cost of ownership. This updated platform supports the latest version of the Vocera Connect for Smartphone applications that include enhanced scalability for enterprise deployments. The Connect 1.1 release provides enhanced deployment tools for Vocera Connect Smartphone clients, used on iPhone® and Android smartphones, lowering the total cost of ownership related to deploying and managing the application.

The company will be presenting at the 31st Annual J.P. Morgan Healthcare Conference in San Francisco, January 7 - 9, 2013.

About Vocera Communications
Vocera provides mobile communication solutions addressing critical communication challenges facing hospitals today. We help our customers improve patient safety and satisfaction, and increase hospital efficiency and productivity through our Voice Communication solution, Secure Messaging applications, and Care Transition solutions. Exclusively endorsed by the American Hospital Association, the Vocera solutions are installed in more than 800 hospitals and healthcare facilities worldwide. The company is headquartered in San Jose, Calif., with offices in Tennessee, Canada, and the United Kingdom. For more information, visit www.vocera.com.

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