Study Evaluates Impact of Vocera Solution on Clinical Collaboration Across Multiple Locations

Secure communication tools make clinicians feel more comfortable sharing patient information
Thursday, February 21, 2019
SAN JOSE, Calif.

SAN JOSE, Calif.--(BUSINESS WIRE)--Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, today announced findings from a secure mobile communication study conducted by Island Health in Victoria, British Columbia, Canada. The research evaluated Vocera Collaboration Suite across acute care and community practice settings on Vancouver Island. The study, which included feedback from more than 100 clinicians, evaluated the mobile application to understand the impact of secure texting on care team communication, clinical workflows, technology adoption, and user experience.

“Clinical communication with pagers, faxes and landlines complicates workflows and requires laborious and timely manual processes, which do not meet the contemporary needs of clinicians,” said Dr. Sean Spina, researcher and pharmacy clinical coordinator at Island Health. “Providing patient-centered care requires clinicians to communicate quickly and collaborate seamlessly across care settings and organizational boundaries.”

During the study, 80 percent of research participants agreed that using a secure communication tool makes them feel comfortable sharing patient information. Participants included clinical managers, family physicians, hospitalists, microbiologists, nurses, pharmacists, and specialists in emergency medicine, geriatrics, internal medicine, oncology, orthopedic surgery, radiology, respiratory medicine, rehabilitation, pediatrics, and plastic surgery. Among these care team members, a majority agreed or strongly agreed Vocera Collaboration Suite makes it easier to send and receive important information about patient care, and many indicated the mobile app allowed them to provide better care to their patients.

Dr. Spina will share detailed results of the multi-disciplinary study at the Quality Forum, Feb. 26-28 in Vancouver, and at the eHealth Annual Conference, May 26-29 in Toronto.

“Clinicians value a reliable way to communicate regardless of device or location,” said Brent Lang, president and CEO of Vocera. “We are proud to provide a secure, trusted communication and collaboration platform that connects healthcare providers across the care continuum in acute care hospitals, community physician practices, and other healthcare settings.”

About Vocera

The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera continues to offer the leading platform for clinical communication and workflow. More than 1,700 facilities worldwide, including nearly 1,500 hospitals and healthcare facilities, have selected our solutions for team members to text securely using smartphones or make calls with our hands-free, wearable Vocera Badge. Interoperability between Vocera and more than 150 clinical and operational systems helps reduce alarm fatigue, speed up staff response times, and improve patient care, safety and experience. In addition to healthcare, Vocera is at home in luxury hotels, aged care facilities, nuclear facilities, libraries, retail stores and more. Vocera makes a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly. In 2017, Vocera made the list of Forbes 100 Most Trustworthy Companies in America. Learn more at and follow @VoceraComm on Twitter.

Vocera® and the Vocera logo are trademarks of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

Shanna Hearon
Vocera Communications, Inc.

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