Secure communication tools make clinicians feel more comfortable sharing patient information
Thursday, February 21, 2019
SAN JOSE, Calif.
SAN JOSE, Calif.--(BUSINESS WIRE)--Vocera
Communications, Inc. (NYSE:VCRA), a recognized leader in clinical
communication and workflow solutions, today announced findings from a
secure mobile communication study conducted by Island Health in
Victoria, British Columbia, Canada. The research evaluated Vocera
Collaboration Suite across acute care and community practice settings on
Vancouver Island. The study, which included feedback from more than 100
clinicians, evaluated the mobile application to understand the impact of
secure texting on care team communication, clinical workflows,
technology adoption, and user experience.
“Clinical communication with pagers, faxes and landlines complicates
workflows and requires laborious and timely manual processes, which do
not meet the contemporary needs of clinicians,” said Dr. Sean Spina,
researcher and pharmacy clinical coordinator at Island Health.
“Providing patient-centered care requires clinicians to communicate
quickly and collaborate seamlessly across care settings and
organizational boundaries.”
During the study, 80 percent of research participants agreed that using
a secure communication tool makes them feel comfortable sharing patient
information. Participants included clinical managers, family physicians,
hospitalists, microbiologists, nurses, pharmacists, and specialists in
emergency medicine, geriatrics, internal medicine, oncology, orthopedic
surgery, radiology, respiratory medicine, rehabilitation, pediatrics,
and plastic surgery. Among these care team members, a majority agreed or
strongly agreed Vocera Collaboration Suite makes it easier to send and
receive important information about patient care, and many indicated the
mobile app allowed them to provide better care to their patients.
Dr. Spina will share detailed results of the multi-disciplinary study at
the Quality Forum, Feb. 26-28 in Vancouver, and at the eHealth Annual
Conference, May 26-29 in Toronto.
“Clinicians value a reliable way to communicate regardless of device or
location,” said Brent Lang, president and CEO of Vocera. “We are proud
to provide a secure, trusted communication and collaboration platform
that connects healthcare providers across the care continuum in acute
care hospitals, community physician practices, and other healthcare
settings.”
About Vocera
The mission of Vocera Communications, Inc. is to simplify and improve
the lives of healthcare professionals and patients, while enabling
hospitals to enhance quality of care and operational efficiency. In
2000, when the company was founded, we began to forever change the way
care teams communicate. Today, Vocera continues to offer the leading
platform for clinical communication and workflow. More than 1,700
facilities worldwide, including nearly 1,500 hospitals and healthcare
facilities, have selected our solutions for team members to text
securely using smartphones or make calls with our hands-free, wearable
Vocera Badge. Interoperability between Vocera and more than 150 clinical
and operational systems helps reduce alarm fatigue, speed up staff
response times, and improve patient care, safety and experience. In
addition to healthcare, Vocera is at home in luxury hotels, aged care
facilities, nuclear facilities, libraries, retail stores and more.
Vocera makes a difference in any industry where workers are on the move
and need to connect instantly with team members and access resources or
information quickly. In 2017, Vocera made the list of Forbes 100 Most
Trustworthy Companies in America. Learn more at https://www.vocera.com/
and follow @VoceraComm
on Twitter.
Vocera® and the Vocera logo are trademarks of Vocera Communications,
Inc. registered in the United States and other jurisdictions. All other
trademarks appearing in this release are the property of their
respective owners.
Shanna Hearon
Vocera Communications, Inc.
shearon@vocera.com
669-999-3368