15,000 care team members now use Vocera solution to improve patient care and experience
Wednesday, August 30, 2017
SAN JOSE, Calif.
SAN JOSE, Calif.--(BUSINESS WIRE)--
Vocera
Communications, Inc. (NYSE:VCRA), a recognized leader in clinical
communication and workflow solutions, announced today that Franciscan
Alliance now has 15,000 care team members using Vocera solutions
throughout its 14-hospital system and physician community. Franciscan
Alliance, which has more than 20,000 full- and part-time employees and a
physician network of more than 650 providers, partnered with Vocera to
deploy an enterprise-grade communication and collaboration platform. The
solution enables secure text messaging, hands-free voice communication,
bi-directional integration with the Epic EHR system, and
interoperability with all the hospitals’ telephony, nurse call and
physiologic monitoring systems.
For more than 140 years, Franciscan Alliance has been a trusted leader
in providing faith-based, integrated healthcare to patients in Indiana,
Illinois and Michigan. Staying true to its mission of delivering care
with joy and compassion, Franciscan Alliance is using intelligent
communication technology from Vocera to help humanize the healthcare
experience for patients, families and staff. The health system also
selected Vocera for its patient and staff rounding solution, a mobile
application that enables hospital leaders to capture feedback in
real-time and track patient, family and care team engagement and
satisfaction. The mobile solution’s analytic capabilities also provide
insight into communication gaps and trends per patient, unit and
caregiver.
“We are using Vocera technology to improve the patient experience and
unify our communication efforts across the system to make care team
collaboration faster, easier, and more meaningful,” said Bill Laker, SVP
of Information Services and CIO of Franciscan Alliance. “Our care
teams are more in sync. Shortly after the technology deployment, we
started seeing improvements in clinical workflows as a result of
improved communication, allowing for much greater caregiver
collaboration.”
With Vocera, clinicians and other staff members at Franciscan Alliance
are able to use a range of communication devices, including Vocera
badges, personal smartphones, and Zebra mobile computers to connect and
collaborate. This flexible device strategy has helped improve technology
adoption, which led to the system’s milestone user number. Vocera
technology is expected to be fully deployed to all Franciscan Alliance
hospitals by year end.
“Franciscan Alliance has innovative and compassionate team members who
are working tirelessly to elevate the healthcare experience,” said Brent
Lang, president and CEO of Vocera. “It’s an honor to partner with
Franciscan Alliance as it improves the lives of so many patients,
families and care teams.”
About Franciscan Alliance
A trusted leader in providing faith-based, integrated healthcare,
Franciscan Alliance brings together the latest technology, innovative
procedures and highly skilled and compassionate employees to serve
patients in Indiana, Illinois and Michigan. Franciscan Alliance, founded
in 1875, is one of the largest Catholic healthcare systems in the
Midwest with 14 hospital campuses, 20,000 employees and a number of
nationally recognized Centers of Health Care Excellence. Hospitals
include: Franciscan Health - Crown Point; Franciscan Health - Michigan
City.; Franciscan Health - Crawfordsville; Franciscan Health - Lafayette
East; Franciscan Health - Lafayette Central; Franciscan Health - Carmel;
Franciscan Health - Indianapolis; Franciscan Health - Mooresville;
Franciscan Health - Chicago Heights, Ill.; Franciscan Health - Olympia
Fields, Ill.; Franciscan Health - Hammond; Franciscan Health - Dyer;
Franciscan Health – Munster; Franciscan Health Rensselaer - Rensselaer.
To learn more about Franciscan Health, visit www.franciscanhealth.org.
About Vocera
The mission of Vocera Communications, Inc. is to simplify and improve
the lives of healthcare professionals and patients, while enabling
hospitals to enhance quality of care and operational efficiency. In
2000, when the company was founded, we began to forever change the way
care teams communicate. Today, Vocera continues to offer the leading
platform for clinical communication and workflow. More than 1,400
hospitals and health systems around the world have selected our
solutions for care teams to text securely using smartphones or make
calls with our hands-free, wearable Vocera Badge. Interoperability
between Vocera and more than 150 clinical systems helps reduce alarm
fatigue, speed up staff response times, and improve patient care, safety
and experience. In addition to healthcare, Vocera is at home in luxury
hotels, nuclear facilities, libraries, retail stores and more. Vocera
makes a difference in any industry where workers are on the move and
need to connect instantly with team members and access resources or
information quickly. Learn more at www.vocera.com,
and follow @VoceraComm on Twitter.
The Vocera logo is a trademark of Vocera Communications, Inc. Vocera®
is a trademark of Vocera Communications, Inc. registered in the United
States and other jurisdictions. All other trademarks appearing in this
release are the property of their respective owners.
Vocera Communications, Inc.
Shanna Hearon, 865-769-2028
shearon@vocera.com
