Privacy Policy | Vocera

Privacy Policy

Vocera Online Privacy Statement

Vocera Communications, Inc. respects your privacy and is committed to protecting the personal information that you share with us through our website. Generally, you can browse through our website without giving us any personal information about yourself. When we do need your personal information to provide products or services that you request, or when you choose to provide us with your personal information, this Privacy Policy describes how we collect and use your personal information. This Privacy Policy does not govern our use of any information you provide to us when you call us, write to us, or communicate with us in any manner other than through our website. Because the Internet is global, information about you that we collect may be transferred to, processed in, and held in countries (including the United States) other than the one in which you reside. By using our website, you explicitly consent to such use of your information and agree to the terms of this Privacy Policy.

Information Collection

Personal information means any information that may be used to identify an individual (such as a first and last name, email address, a physical address, other contact information, or a credit card number).

When you browse our website, you do so anonymously, unless you previously have registered with our website and have indicated that you wish Vocera to remember your login and password for your future visits to our website. We don't automatically collect personal information from users of our website. We do log your IP address (the Internet address of your computer) to give us an idea of which parts of our website are being visited and how much time visitors spend there. But we do not link your IP address to any personal information unless you have logged in to our website. Like many other commercial websites, the Vocera website may use a standard technology called "cookies" (which are small amounts of data sent from a web server to your browser that are stored on your computer’s hard drive) to collect information about how you use the website. Generally, you can set your browser not to accept cookies or to notify you if you are sent a cookie, giving you the opportunity to choose whether or not to accept the cookie. Please note that if you do set your browser not to accept cookies, certain areas of our website may not function properly.

Vocera collects personal information through our website when you register for a Vocera account, when you use certain Vocera products or services, when you register to attend a seminar or participate in an online survey, when you ask to be included in an email or other mailing list, when you submit an entry for a sweepstakes or other promotion, or when you submit your personal information to Vocera for any other reason (e.g., when you submit a credit card number or shipping address when you make a purchase through our website).

Access to certain Vocera web pages require a login and a password. The use of those web pages, and the information or programs downloadable from those web pages, may be governed by a written agreement between your employer and Vocera. Unless you request deletion of your personal information as specified below, your personal information may be retained by Vocera to verify compliance with that agreement, log software licenses granted, track software downloaded from those pages, or track usage of other applications available on those pages.

How We Use Information Collected 

Vocera uses your personal information for several purposes: to fulfill your requests for information on certain products and services, to fulfill your orders for products or services you have purchased, to personalize your experience on our website, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you'd like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information or contact you for market research.

Information Sharing and Disclosure 

Except as described in this section, Vocera will not transfer your personal information to third parties without your consent.

We may share personal information with third parties who provide services to us (e.g., credit card processing services, shipping services, or data management and storage services) or who work on our behalf to provide to you a product or service that you have requested. In those circumstances, we disclose personal information that is necessary for such third parties to perform those services and request that they not share such personal information in a manner inconsistent with this Privacy Policy.

We may share personal Information with third parties so they may contact you regarding goods or services in which you may be interested. If you would like us not to disclose your personal information to third parties for their own marketing purposes, please let us know (see “Choice/Opt-Out” section of this Privacy Policy).

We may share aggregated personal information with third parties. We will not share any aggregated data, however, in a manner that would enable the recipient to personally identify you.

We may share personal information: (1) in response to subpoenas, court orders, or legal process, or to establish, protect, or exercise our legal rights or defend against legal claims; (2) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person or property; (3) if we believe it is necessary to investigate, prevent, or take action regarding significant abuse of our website’s infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of information); (4) to our parent company, subsidiaries, joint ventures, or other companies under common control with us (in which case we will require such entities to honor this Privacy Policy); and (5) if we (or our assets) are acquired by or merged with another entity.


We give you the opportunity to "opt out" of (1) our using your personal information to send you direct marketing or market research information and (2) our sharing of your personal information with third parties for their own marketing purposes. This means we assume you have given us your consent to use and disclose your personal information for such purposes unless you take affirmative action to indicate that you do not consent. If you would like to take advantage of either (or both) of those opportunities, please let us know either by clicking or checking the appropriate option or box at the point of personal information collection, by sending us an email to email, or by any other mechanism that we may provide for such purposes. Please note that sometimes these requests may take up to ten business days to process and that we are not responsible for removing personal information from the database of any third party with which we shared personal information prior to processing any such request. Even if you do take advantage of these opportunities, we reserve the right to send you administrative messages relating to our website (e.g., about changes to this Privacy Policy), to contact you regarding orders you have placed (e.g., order confirmations and shipment tracking information), and to otherwise share your information with third parties as permitted under this Privacy Policy.

Your Ability to Review and Delete Your Account and Information

If you are a registered user, you can email to request your personal information be deleted from our database. Please note that any personal information that we have copied may remain in back-up storage for some period of time after your request, and that if you delete certain personal information you may not be able to order services in the future without re-submitting such information. Also, please note that we will maintain personal information in our database whenever we are required to do so by law.

Data Security

Your Vocera account information is password-protected for your privacy and security. Vocera safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our websites, Vocera uses industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Children and Privacy

Our website does not target and is not intended to attract children under the age of 13. Vocera does not knowingly collect personal information from children under the age of 13 or send them requests for personal information.

Third-Party Sites

Our website may contain links to websites operated by other companies. Although we choose our business partners carefully, Vocera is not responsible for the privacy practices of websites operated by third parties that are linked to our website. Once you have left our website, you should check the applicable privacy policy of the third-party website to determine how they will handle any information they collect from you.

Public Areas

There may be areas of our website (e.g., message boards, discussion rooms, and other online forums) in which you are able to post information that will be available to all other users of the website. By choosing to use these areas, you understand and agree that anyone may access, use, and disclose any information that you post to those areas.

Changes to this Privacy Policy

Vocera may amend this Privacy Policy from time to time. If we make any substantial changes to the way in which we use your personal information we will make that information available by posting a notice on this website. Any updated version of this Privacy Policy will be effective as of the date set forth therein.

Questions or Suggestions

If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at

This document was last updated October 2008.

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