Increase Patronage & Productivity

Many cities across the world have taken the initiative to revamp their libraries by embracing technology to help patrons find resources more quickly. The Vocera solution enables instant communication between staff members to offer a more personalized and satisfying experience for library visitors. Learn about the benefits of Vocera in a library setting.


Improve Patron Satisfaction

Before Vocera, many librarians were confined to a specific workspace, unable to leave the desk or designated section to help patrons find what they were looking for. With Vocera, staff members are mobile so they can either accompany visitors or instantly connect with colleagues in all of the areas around the library.

Increase Staff Productivity

Locating staff in a large facility such as a library can be challenging and frustrating. With Vocera, library personnel can instantly connect with colleagues, security, janitorial and others to help make them more productive and efficient. The ability to broadcast messages to a specific group or individual is also helpful in emergency situations for routine activity such as closings/openings.

Related Case Studies

  • Orange Country Library System improved public service by enabling librarians to take a hands-on approach to helping people navigate the library’s extensive materials to find what they need quickly and effectively.

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