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Vocera Training

At the heart of every successful Vocera deployment is training, which includes:

  • Technical training
  • Administrator training
  • End-user training

Vocera's rich curriculum provides important information and best practices gained through hundreds of deployments to ensure you are achieving the maximum value from your Vocera installation. Vocera training classes are made up of lectures and hands-on lab modules to provide a memorable and effective learning experience.

We offer three focused training tracks:

  • Technical
  • Administrator
  • End User (How to Train Your End Users)

Training at Vocera

Attend Vocera University at Vocera's corporate headquarters in San Jose, California, for immersion training and to meet Vocera staff, from our founders to our engineers.

Distance Learning

Get the most out of your Vocera system with distance learning from Vocera University. Vocera University now offers half-day instructor-led distance learning courses on the topics most requested by Vocera customers without the need to travel. Courses are highly interactive with hands-on labs, lectures, and discussions in small class sizes to provide personalized attention and productive group interactions. Take advantage of this educational opportunity to partner with Vocera administrators and super users in similar organizations across North America and the UK to perform lab exercises and share best practices.

Onsite Training

Vocera University to Go provides the same immersion training you would receive at Vocera headquarters but at your facility. To find out more, contact Vocera at: vocera_university@vocera.com.

Training Schedule

Course Descriptions

Course Name Course Description

Introduction to Vocera

Prerequisite Course: None
Track: All


This introductory-level class is the foundation of Vocera knowledge. You will learn important information about the Vocera® communications system's architecture and key features. You will also learn how to operate a Vocera B2000 communications badge as well as primary Vocera voice commands.

We will discuss how to access Vocera resources and other administrative tasks. You will also learn about best practices for establishing call flow and workflow processes for your deployment.

4.X Administration

Prerequisite Course: Introduction to Vocera
Track: Technical and Administrator
Required for Authorization: Administrator


This course will teach attendees how to administer and maintain a Vocera communications system. Attendees will get an overview of the Vocera communications system's architecture and system key features that provide maximum workflow benefits.

You will spend extensive time with the administration console learning how to effectively use each screen. You will also learn how to configure tiered administration and perform data integrity checks to ensure the database is clean.

At the heart of the learning experience is the hands-on creation of the Vocera Medical Center. Attendees will create a real database and configure a Vocera server from customer requirements through to confirmation of system readiness.

The class will also provide insight into the administrative and reporting functionality of the Vocera® report server, a powerful tool for managing deployments and understanding use patterns of users and groups.

4.X Technology

Prerequisite Course: Introduction to Vocera
Track: Technical
Required for Authorization: Network Engineer

This course will provide network engineers detailed information on the functionality of the Vocera communications system and requirements of necessary, non-Vocera infrastructure such as server hardware, operating system, PBX (digital and analog), IP infrastructure, wireless and wired. It will also expand on topics such as WLAN site survey for VoIP applications (Vocera) using Vocera-sanctioned tools.

Attendees will configure Vocera clusters as well as DID telephony. This course will provide extensive training on telephony integration, installation of the   Vocera® telephony server, and troubleshooting best practices.

Expert End-User Training (How to Train End Users)

Prerequisite Course: Introduction to Vocera (recommended but not required)
Track: Administrator, End User
Required for Authorization: Trainer

This hands-on course will focus on both becoming an expert end user and how to train expert end users. The course includes and discusses numerous use cases, badge functionality, and the best practices to maximize the benefits of your Vocera communications system.

For your convenience, we offer several training delivery options:

To register for end-user or partner training, log into the Customer or Partner Portal and select Training from the left navigation bar.


"There is a 2-minute alarm notification delay to my pager. I get the notification in 5 seconds on my Vocera." Deb Green
NICU Nurse Manager
Phoenix Children's Hospital




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Related Links
» System Data Sheet » 4.1 System Software » B2000 Badge Data Sheet » Contact Us
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