Retail Solutions
Retail establishments thrive on improving ROI. To achieve ROI goals, retailers look to raise customer satisfaction, increase employee productivity, and streamline store operations. Instant communication effectively improves all of these areas.Retail's high turnover rate and daily staff shift changes can interfere with an employee's ability to quickly find answers to customer questions. With the Vocera Communications System, finding the right person is as simple as saying, "Call a Floor Manager." The Vocera Communications System allows store employees to quickly locate answers for customers, reduce the time it takes to satisfy the customer, and increase the opportunity for a sale.
"We have an immediate problem finding customer service staff as they are always moving around the store. There is an obvious need for this type of product in the retail environment."
VP Store Operations - National Retail Chain
"We are always looking for technology that allows us to spend more time with the customers and less time on the phone."
District Manager - National Retail Chain
"Vocera is a technology that allows us to spend more time with customers which means more opportunity for sales."
-District Manager, National Apparel Chain
