Library Solutions
The Vocera Communications System boosts public service in a major county library by enabling librarians to take a hands-on approach to helping people navigate the library’s extensive materials to find what they need quickly and effectively. It also eases the reference service load of librarians stationed at a desk, allowing them to focus more on servicing the needs of their patrons, and creates a highly flexible work environment.
Orange County Library
The main library of the Orange County Library System (OCLS), based in Orlando, Fla. installed the Vocera Communications System to improve staff communication throughout the building. The library, a 290,000-square-foot facility on six floors that takes up an entire city block, has 150 staff who serve the information needs of hundreds of visitors daily. No stranger to wireless connectivity, the library currently has 16 wireless access points in areas where PCs are located for patrons to access the Internet. OCLS was looking for a more flexible way for staff to fulfill patron's needs to find information and materials they needed in a timely manner.