Care Calls

Connect with patients after their stay to help improve engagement and reduce readmissions.

Streamline patient post-discharge calls and manage caregiver workflows to avoid redundancies in patient outreach.

Monitor patient and family understanding of and compliance with the care plan using best-practice checklists and call scripts. Inform post-discharge outreach by referencing comments in the Vocera Care Experience solutions Rounds and Care Inform.

5-Point Strategy to Help Reduce Readmissions

Learn how White Plains Hospital uses a multi-tiered strategy to drive down readmissions rates and improve the patient experience.


View Report
Rising to the Challenge: Preventing Readmissions to Improve Outcomes, Profitability and Quality of Care

Patient Experience Matters

Get the facts to understand why improving patient experience needs to be a priority for your organization.

Patient Experience Matters

Hunt Regional Medical Center Increases HCAHPS 13%

Real-Time Patient Feedback and Fast Response Improves Quality of Care and Experience

Key Features
Streamline Patient Follow-Up

Increase Efficiency and Streamline Patient Follow-Up

Improve efficiencies in workflow and eliminate redundancy in patient outreach with a unified, enterprise-wide solution for managing patient follow-up calls.

View Vocera Care Experience Solution Brief »

Improve Patient Compliance with Care Plans

Monitor patient understanding and compliance with the care plan with easy access to best practice checklists, call scripts, risk stratification information and recorded patient discharge instructions.

View Vocera Care Experience Solution Brief »
Improve Compliance with Care Plans
Improve Patient Experience & Outcomes

Improve Patient Experience and Outcomes

Initiate proactive interventions if needed using risk stratification information and patient satisfaction data easily accessible via the solution.

View Vocera Care Experience Solution Brief »

For more than 10 years, we have worked closely with Vocera to deploy communication solutions that make a difference in the way our care teams engage with each other and our patients. It's a valuable partnership.

Debby Clack, Chief Nursing Officer at Hunt Regional Medical Center

 
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Care Experience

Proactively manage the human experience, patient safety, and operational quality by engaging patients in a data-driven, systematic way across the continuum of care from pre-arrival through post-discharge.

Rounds

Round on patients and staff with an iPad-based tool designed in alignment with your workflows and goals.

Pre-Arrival

Send automatic notifications to patients prior to hospital admittance; monitor engagement and comprehension.

Care Inform

Inform and educate patients and families during and after the hospital stay.

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Who We Are

Vocera empowers people in mission-critical environments to instantly connect via secure, mobile, integrated and intelligent communication solutions.

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