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Webinar:

Vocera Case Study: Elevating Patient Safety and Satisfaction at Saint Barnabas Medical Center with Instant Communication

The delivery of exceptional patient care and safety are core values shared by every hospital and health system in the United States. However, the path taken to achieve these goals and the end result can dramatically differ from hospital to hospital.

In this one-hour webinar, you will hear how Saint Barnabas Medical Center has taken specific aim at enhancing the delivery of care, safety, and well-being of patients by deploying Vocera — a wireless communication system enabling instant voice communication between nurses, physicians, and administrative staff.

Led by a diverse group of health system leaders, the session will examine the innovative ideas and best practices Saint Barnabas has deployed to achieve exceptional results with Vocera, including:

  • Improving telemetry alert response times by 90%
  • Eliminating ED diversions for three consecutive months
  • Reducing overhead paging by 94%
  • Enhancing HCAHPS scores by eliminating communication barriers between care teams and patients

About Saint Barnabas:
The Saint Barnabas Health Care System (West Orange, NJ) provides treatment and services for more than 225,000 inpatients and same day surgery patients, 451,000 Emergency Department patients and over 1.5 million outpatients each year, and delivers more than 17,500 babies annually.

The Saint Barnabas Health Care System includes more than 20,000 employees (second largest private employer in the state), 4,750 physicians and 450 medical residents and interns.

Webinar Details:

Subject:

Elevating Patient Safety and Satisfaction at Saint Barnabas Medical Center with Instant Communication

Start Time:

Tuesday, March 17, 2009
10:00 AM - 11:00 AM PST / 1:00 PM - 2:00 PM EST

Duration:

1 hour

Speakers
Fides Scalici MAS, BSN, RN, CNA,BC
Nurse Manager, Cardiac Telemetry Unit and Telemetry Monitoring Station
Saint Barnabas Medical Center
Heather Veltre MAS, R.N
Director of The Patient Experience
Saint Barnabas Health Care System
Malachy McGrath Director, Information Technology
Saint Barnabas Medical Center




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