Vocera Press Releases
Next Generation Vocera Communications Badge Boosts Performance
"What Colour is Your Voice?"
Sydney, 18 March 2008 -
Vocera Communications, a leading wireless voice communications company, today announces the commercial availability of its latest communications Badge in Australia and New Zealand. The Vocera Communications Badge - B2000 is making the human voice bolder and more colourful through enhanced 802.11b/g wireless support and a new vivid display to help mobile staff communicate more effectively. In addition, the outer surface of the Badge and a new set of colourful protective sleeves allowing facilities to identify teams, have been treated with an antimicrobial agent from
BioCote® that inhibits the growth of bacteria, fungi, and mould on the surface, thereby protecting the product from degradation. Vocera is the first and only in-building wireless communication solution that has incorporated this antimicrobial technology.
The Power of Your Voice
"The human voice is at the heart of quality, patient-centred care, and customer service,"says Brent Lang, President and Chief Operating Officer, Vocera Communications, Inc. "Live voice carries connotation. It can calm a patient, signal urgency in a call for help, or help a colleague understand the next step in a task or process. Vocera delivers live human voice conversations in the right place, at the right time, to solve critical communica-tion challenges."
The Vocera Communications Badge is the only wearable, hands-free instant voice communication system available on the market. The Vocera Communications System combines Wi-Fi, voice over IP (VoIP), and speech recognition technologies for rapid communication in a lightweight device that enables the user to communicate with colleagues over a wireless LAN.
System Upgrades
The Vocera Communications Badge - B2000 enhancements include an improved wireless radio which will support Wi-Fi Multimedia (WMM), an industry standard for Voice Quality of Service (QoS). This means the B2000's voice packets can be prioritized over an 802.11b or 802.11g wireless network, boosting Vocera's speech quality and reducing unclear calls. A high-performance patch antenna extends the reach of the wireless signal, reducing the chances of dropped calls in areas with poor wireless coverage. The design of the new Badge, based on a Linux platform, has been improved to provide better durability to withstand harsh environments.
"By virtue of leveraging 802.11g, we were hopeful these Badges would improve performance and reliability, not only for Vocera users, but for all devices utilising the Genesis wireless network. Nursing reaction has been very positive with regard to the performance of the devices,"said Jamie Allen, Telecommuni-cations Supervisor for
Genesis Health System, a US participant in the initial beta programme for the new Badge. "Furthermore, our staff is enthusiastic about the new, brighter displays on the Badges, as well as the white cast and multi-coloured protective sleeves."
Since the first US shipments of the B2000 in December 2007, Vocera has seen strong demand from customers in North America and the company anticipates equal interest from healthcare providers in Australia and New Zealand.
The B2000 Badge maintains Vocera's existing security protocol support while adding support for new protocols, including Advanced Encryption Standard-based WPA2 and WPA2-PSK, and EAP-FAST.
Vocera has been operating in Australia and New Zealand for several years and lists Samarinda Lodge, Colac Area Health and the Children's Hospital at Westmead, among its local healthcare customers.
About Vocera Communications
Vocera Communications provides wireless communication systems enabling instant voice communication among mobile workers for leading institutions and companies requiring enhanced customer service, productivity, and teamwork. Vocera is installed in more than 20 percent of the "Most Wired and Most Wireless" hospitals. The company, based in San Jose, California, sells to customers in the United States, Canada, the United Kingdom, Australia, and New Zealand. For more information, please contact the company at 408-882-5100, or visit the Web site at
www.vocera.com