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VOCERA COMMUNICATIONS, INC. JOINS THE ARIZONASTATE UNIVERSITY CENTER FOR SERVICES LEADERSHIP
San Jose, Calif. (March 10, 2008) - Vocera Communications Inc., announces its affiliation with the prestigious Arizona State University Center for Services Leadership (CSL). This new endeavor is part of the company's strategic plan to provide exceptional service to its customers based on customer needs.
The globally recognized CSL strives to improve the business and academic understanding of the distinctive and growing role of services in organizations and with customers. In order to be a CSL member, organizations must possess an exceptional reputation as either a services firm, or a product/manufacturing firm that competes through service/services. The organization also must be on a journey of change or improvement, making a strategic commitment to compete through service/services. The invitation-only CSL partnership provides an opportunity for member companies to research the latest in services leadership, as well as participate in extensive information sharing across a wide spectrum of industries.
The affiliation joins Vocera Communications, Inc. with a long list of service-oriented companies who already are members of the CSL, such as IBM, Harley-Davidson, Marriott, and Boeing.
Vocera Communications develops and delivers wireless communication systems enabling instant voice communication among in-building mobile workers for leading institutions and companies requiring enhanced customer service, productivity, and teamwork. The Vocera Communications System is transforming the way mobile workers communicate mission critical information.
The CSL was established in 1985 to pioneer the study of services when business schools were focusing primarily on products and manufacturing enterprises. By filling this void, the CSL has established itself as a globally recognized authority and resource in the field. Highly successful companies and top academics turn to the CSL to understand how to compete strategically through both profitable services and the use of customer service as a source of distinction. For more information about the CSL, please go to http://wpcarey.asu.edu/csl.
Media Contact:
Jan Rasmussen
Fleishman-Hillard
816-512-2238
jan.rasmussen@fleishman.com
