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Vocera Communications, Inc. Expands Presence in the United KingdomVocera Opens New Technical Support Centre
READING, England (9 February 2009) - Vocera Communications, Inc., a leading wireless voice communication company, today announced the expansion of their presence in the United Kingdom with the opening of a new technical support centre and a regionalised web site, www.vocera.co.uk. Vocera's UK-based offices will broaden Vocera's technical support and services in the UK. In conjunction with Vocera's San Jose, California support centre, Vocera Premier Support customers will receive extended live technical support coverage worldwide.
"The Vocera system is often deployed in locations where communication is critical, particularly in hospitals. Down-times or system concerns must be addressed immediately," said Michael Hutchinson, Managing Director for Vocera UK. "The opening of our UK support centre demonstrates Vocera's commitment to our customers and our continued growth in the UK and globally."
The Vocera communications system is an instant communication system used by in-building mobile workers, such as healthcare staff, to communicate over a wireless network. The Vocera system includes the Vocera system software and the wearable Vocera communications badge. The intelligent system software combined with the one-button activated badge, allows users to immediately connect to anyone just by speaking their name, function, or group, greatly eliminating the need to search for help, play phone-tag or paging.
The new Vocera technical support centre is located in Reading, Berkshire. UK customers will be able to contact the support centre by a dedicated UK freephone number or online via www.vocera.co.uk. Customers in North America will automatically be routed to the UK technical support centre using the published technical support hotline number at times when the California-based office is closed.
About Vocera Communications
Vocera Communications, Inc. provides wireless communication systems enabling instant voice communication among mobile workers for leading institutions and companies requiring enhanced customer service, productivity, and teamwork. The company, based in San Jose, California, sells to customers in the United States, Canada, the United Kingdom, Australia, and New Zealand. For more information, please contact the company at +1 408-882-5100, or visit the Web site at www.vocera.com or in the United Kingdom, +44 (0)844 335 1237 or online at www.vocera.co.uk.
Media Contact:
Michael Hutchinson
Vocera Communications UK
mhutchinson@vocera.com
+44 (0)7525 635922
