Partner Press Releases

Apache Junction Public Library Embraces the Vocera Communications Solution to Improve Customer Service

Apache Junction, AZ (August 20, 2007) – Apache Junction Public Library, part of the City of Apache Junction, Arizona is the first Arizona City Library to implement the Vocera Communications solution to improve patron interaction and satisfaction. Among other initiatives in the library’s plan through 2009, Vocera allows reference librarians to get out from behind a desk and engage more with the public.

Apache Junction Public Library chose Extreme Integration as a leading partner with Vocera to implement the network wireless infrastructure and the installation of the Vocera Communications Solution. Spencer Paden, Library Manager for the Apache Junction Public Library commented, “Extreme Integration assisted us in getting the right solution implemented in an extremely short timeframe. Vocera has enabled us to meet the needs of our patrons and has dramatically improved our ability to provide excellent customer service.”

The Vocera Communications Solution provides instant, hands-free voice communications via across a Wi-Fi network. Implemented in hundreds of organizations, the technology utilizes a wearable Vocera Badge, controlled by voice recognition software. Flourishing in the library vertical market, the solution has practical applications in healthcare, retail, military/gov, and other industries.

Extreme Integration, founded in 2000, provides network integration services to organizations across the United States. Headquartered in Phoenix, Arizona, the firm specializes in voice and wireless communications. Partnered with Cisco Systems, Vocera Communications, Ascom, Meru Networks, APC and other technology providers, Extreme Integration blends technology solutions aimed at impacting business issues.

For more information on Extreme Integration, visit www.extremeintegration.net

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