Vocera Smartphone
Instant Communication
Your Lifeline to Critical Patient Care
The Vocera smartphone – designed to provide instant voice communication for enhanced staff efficiency and improved patient flow. With advanced features, the Vocera smartphone streamlines communication and provides healthcare professionals with instant access to staff members and a wide variety of applications to help improve patient response times and satisfaction.
The Vocera smartphone offers the same voice user interface of the Vocera B2000 communications badge paired with the power of the Microsoft® Windows Mobile® 6.1 platform for access to third-party business applications.
With more than 700 hospitals and over 500,000 daily users, the Vocera system is a proven solution in helping healthcare workers simplify communication so they can focus on what matters most – patient care.

Integrated Communication, Increased Productivity
The new Vocera smartphone combines the one-touch, instant communication capability of the Vocera communications badge with a powerful application platform enabled by the Microsoft® Windows Mobile® operating system.
The Vocera Smartphone Offers:
- One-touch, instant communication – Supports traditional phone dialing as well as the Vocera badge capabilities and the voice user interface, and is compatible with your existing Vocera system.
- Mobile applications platform– Leverages the Microsoft Windows Mobile 6.1 platform with support for a wide range of third-party business applications, clinical alarm/alert systems, and future support for corporate email access.
- Shareable device model – Optimized for shift environments, the Vocera smartphone is designed to allow users to retain a fixed phone number with permissions and group affiliations attached to their system profile – not the device.
A Complete Communications System
Designed to improve communication and workflow for in-building mobile workers, the Vocera communications system, which includes the Vocera smartphone and the Vocera B2000 communications badge, provides instant voice access to staff and critical resources at the point of service – eliminating the need to page or search for a hardwired phone. The complete system is designed to increase business productivity, teamwork, and customer service levels with:
- Targeted calling – Immediately reach the right person, role, or group
- Rich feature set – Voice messaging, call routing, presence and location intelligence, and clinical integration
- Device choice – Pair the right device with the right job function
- Customizable clinical workflow – System flexibility enables users to define custom call flows
- Exclusively endorsed by AHA Solutions – Endorsed as the premier immediate response communication solution
- Ruggedized phone design – Built to survive in strenuous use situations that occur in the healthcare environment
The Vocera System – Delivering Measurable Results
Poor communication among clinical staff and between nurses and physicians can be a barrier to efficient workflow as well as staff and patient satisfaction. With the Vocera communications system, users have found that within weeks of implementing the system they have been able to identify quantifiable areas for performance improvements resulting in improved patient flow while simultaneously elevating patient safety, patient satisfaction, and staff efficiency. Here are just some of the measurable results Vocera customers have captured using the Vocera system:
- $1 million dollar reduction in staff overtime
- 80% reduction in ED diversions
- 44% improvement in door-to-balloon response times
- 94% improvement in telemetry alarm closure rate
- 94% reduction in overhead paging
- 6% increase in HCAHPS performance scores
Vocera Smartphone Features and Benefits
With the Vocera smartphone, users have access to the same instant communication benefits of the Vocera B2000 communications badge, in addition a wide variety of third-party business applications and clinical information systems. Vocera smartphone features include:
One-touch, instant communication
- Designed to run on wireless LAN networks, and compatible with existing Vocera installations
- Supports the Vocera voice-user interface with calling and messaging capabilities
- Leverages predefined call flows in the Vocera system regardless of the method of dialing
- Replicates the Vocera badge interface with dedicated Vocera call and do-not-disturb buttons
Smartphone advanced features
- Leverages the Microsoft® Windows Mobile® 6.1 standards-based platform to support third-party business applications
- Future support for corporate email access
- Supports third-party clinical and business applications
- Provides a vivid color screen for easier viewing
Optimized for shift environments
- Designed to work in shared device environments, similar to the shared Vocera badge model
- Allows the user to retain a fixed phone number regardless of the Vocera smartphone being used, with all permissions and group affiliations attached to their profile, and not the phone
Wireless Standards
Bluetooth® compatible
- Compatible with Bluetooth 2.0 headsets
Multiple voice modes
- Allows users to select the right mode of communication for their environment including handset, headset, or speakerphone
- Includes an integrated speakerphone and headset jack
Flexibility
- Includes traditional keypad dialing for navigation of IVR trees or calling of numbers not in the Vocera address book
- Offers a choice of vibration or audible ring mode
Durable design
- Sleek but rugged exterior
- MIL Spec: resistant to damage due to drops and vibration
- Design prevents dust intrusion and liquid intrusion
- Water intrusion IPx2 sealing
Vocera Smartphone Specifications
Performance
- Operating System: Microsoft® Windows Mobile® 6.1
- Browser: HTML 2.0 compliant
- Memory: 128MB RAM/256MB ROM
- MicroSD expansion slot for additional memory
- Interface: USB 2.0
Mechanical
- Dimension (WxHxD):
4.74 in L x 2.13 in W x 0.74 in D
(12 cm L x 5.4 cm W x 1.87 cm D)
- Weight: 5.36 oz (152 grams)
- Display: 2.0" Transmissive + Micro-reflective (TMR);
256K colors, 320 W x 240 L (QVGA size) with
backlight brightness control (light sensor), White
LED backlight
- Audio: High Audio Speaker, receiver, microphone,
2.5mm stereo headset jack
Battery*
- Rechargeable Lithium Ion: Standard Battery
- Talk Time: 6.2 hours
- Standby: 140 hours
Battery Charging
- Charger terminals for multi-bay charger
- MiniUSB for desktop and travel charger
WLAN Data and Voice Communication
Specifications
Antenna
- Single-band omni-directional antenna for Bluetooth
- Dual-band omni-directional antenna for Wi-Fi
Wireless Standards
- IEEE 802.11 a/b/g
- IEEE 802.11d, 802.11h
- Bluetooth
Frequency Band
- 802.11 b/g (TX/RX): 2400 – 2483.5 MHz
- US Bands: 2.412 – 2.462 GHz
- EU Bands: 2.412 – 2.472 GHz
- 802.11a (TX/RX):
- US Bands: 5.150 – 5.250 GHz
- 5.250 – 5.350 GHz (DFS)
- 5.470 – 5.725 GHz (DFS)
- 5.725 – 5.825 GHz
- EU Bands: 5.150 – 5.250 GHz
- 5.250 – 5.350 GHz (req Radar Avoidance)
- 5.470 – 5.725 GHz (req Radar Avoidance)
- Bluetooth: 2.4000 – 2.4835 GHz†
Data Rates Supported
- 1,2,5.5,11 Mbps (802.11b)
- 6, 9, 12, 18, 24, 36, 48, 54 Mbps (802.11a/g)
- Bluetooth: 3 Mbps†
Transmitter Modulation
- 802.11a: OFDM – BPSK, QPSK, 16-QAM, 64-QAM
- 802.11b: (DSSS) - 1 Mbps DBPSK, 2 Mbps DQPSK
and 5.5 Mbps, 11 Mbps CCK modulation
- 802.11g: OFDM – BPSK, QPSK, 16-QAM, 64-QAM
Environmental
- Operating Temperature: -10° to 50°C
- Storage Temperature: -40° to 85°C
WLAN Security†
Encryption
- 64-bit and 128-bit WEP, TKIP, AES
Authentication†
- Open, WPA-PSK, WPA2-PSK, EAP-TLS using 802.1x
Framework
Quality of Service (QoS)†
- Wi-Fi QoS Compliance (WMM EDCA) support
- 802.11e Power Save Mode of U-APSD
User Environment
- Operating Temperature: 14° F to 122° F/-10° to 50° C
- Storage Temperature: -40° F to 185° F/-40° C to 85° C
- Humidity: 50° C, 90-95% relative humidity, 8 hours
- Antenna: Internal
- Drop Spec: Drop MIL 810F 516.5, IV, 4 ft. /1.2m drop,
x16 drops
- Vibration: TIA/EIA 603, paragraph 3-34
- Durable: ESD, flammability test, humidity MIL810F
507.4, I (ten 24 hr cycles)
- Dust: MIL 810F 510.4, III
- Electrostatic discharge: ±15kV air, ±8kV direct
Regulatory
- Electrical Safety: FCC - 47CFR PART 15.107, 15.207;
FCC - 47CFR PART 15; FCC SAR COMPLIANCE FCC
47CFR 2.1093; FCC 99-181 (WT DOCKET); FCC 00-436;
FCC 03-168; FCC 00-257; US DISABILITY ACT
COMPLIANCE
- Environmental: RoHS-compliant
- WLAN: USA: FCC Part 15.247, 15.407
- Bluetooth: Bluetooth Qualification Board, and
Logo test†
- EMI/RFI: North America: FCC Part 15†
- Certifications: Bluetooth Qualification testing, 802.11,
CCXv4 certification, Microsoft Logo testing†
Warranty
The Vocera smartphone is warranted against defects in
workmanship and materials for a period of 12 months
from date of shipment, provided that the product remains
unmodified and is operated under normal and proper
conditions. Vocera offers an optional comprehensive
warranty program which covers the Vocera smartphone
in cases of accidental breakage during normal use.
†WiFi and Bluetooth compliant testing conducted by Motorola for EWP series smartphones
* Actual battery life may vary due to Bluetooth® environmental factors and usage.
All product specifications and data are subject to change without notice.
Multi-unit desktop charger
Supports phone and battery-only charging
Single-unit desktop charger
Includes extra battery slot
Standard battery
1480mAh
Surveillance and PTT headset
Rapid travel charger
Ear bud and PTT headset