About Vocera

Vocera is a leading provider of mobile communication solutions focused on addressing the most critical communication challenges facing hospitals today. We help our customers improve patient safety and satisfaction, and increase hospital efficiency and productivity with our Voice Communication solution and new Secure Messaging and Care Transition solutions.

The Joint Commission data base on sentinel events identifies communication issues as one of the root causes in 82% of the reported occurrences in 2010.  Additionally, a study published in the Journal of Healthcare Management conducted by Agarwal et. al.,"Quantifying the Economic Impact of Communication Inefficiencies in U.S. Hospitals" found that inefficient communication costs U.S. hospitals more than $12 billion annually or better than $4 million for a 500-bed hospital.

More than 750 hospitals and healthcare facilities leverage Vocera solutions to achieve improved clinical, operational, and financial outcomes. The Vocera Voice Communication solution and the Vocera Care Transition solution are exclusively endorsed by the American Hospital Association.

Voice Communication Solution
The Vocera Voice Communication solution includes a lightweight, wearable, voice-controlled communication badge and a software platform that enables users to connect instantly with other hospital staff simply by saying the name, function or group name of the desired recipient. This platform also integrates with existing hospital alerts and other clinical systems to ensure that hospital workers are alerted to patient needs immediately and efficiently.  Users can also communicate with a Vocera Wi-Fi™ Smartphone or Vocera Connect application for smartphones including Blackberry, iPhone, and Android devices.

Secure Messaging Solution
The Vocera Secure Messaging solution delivers HIPAA-compliant text messages, alerts and other information, directly to and from smartphones. It is designed to replace paging and unsecure SMS systems. The solution is comprised of an enterprise-grade software platform and client applications that run on BlackBerry, iPhone or Android devices.  The solution ensures timely, reliable and encrypted delivery and acknowledgement of critical messages, including pages, lab test results and other alerts. Users can send messages to the smartphones of other users or groups from a smartphone, web console or automatically through integration with third-party clinical systems, like nurse call and patient monitoring systems.

Care Transition Solution
The Vocera Care Transition solution is a hosted voice and text-based software application that captures, manages, and monitors patient information when responsibility for the patient is transferred or "handed-off" from one caregiver to another. The platform, which includes modules for patient transfers, shift changes, physician sign-outs, and patient and family information exchanges, allows hospitals to effectively standardize and monitor patient hand-offs. The solution streamlines patient hand-offs in a secure, manageable, web-enabled manner that enables caregivers to capture and transfer important information about patients in either written or voice recorded formats from any phone or PC.

ExperiaHealth
ExperiaHealth is an advisory services firm that helps hospitals and health systems humanize the healthcare experience.  ExperiaHealth works with organizations around the globe to bridge the gaps in the patient and staff experience by creating strategies that reestablish, reengage, and reenergize the human connection in healthcare with proven solutions and technologies.