Technical Support Self-Service Portal

The Technical Support Self-Service Portal is your source for key technical information related to your Vocera Communications installation.

Search the Knowledge Base for answers to your Vocera product questions or issues
Submit a Service Request to Vocera Support for assistance with product or service questions or issues
Monitor status of all your open Service Requests to Vocera Support
Update open Service Request with additional information
Monitor status of all your RMA requests and shipments

The Technical Support Self-Service Portal requires a separate user ID and password from other existing Vocera portals. Access is provided to Vocera customers and authorized Vocera resellers by the Vocera technical support team.

To request access to the Technical Support Self-Service Portal, send a user name and password request to support@vocera.com.

E-mail request must include:

Full Name
Title
Company Name
Identifier (Reseller or End User)
Phone Number
E-mail Address

Once your account is authorized, you will be sent an e-mail confirmation with your log-in information.

"The Vocera System addressed numerous communication and efficiency issues and improved our clinician universe." -Project Analyst, Clinical Information Systems
UC Davis Medical Center

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